CosmeticrxReviews of cosmeticrx.com

I am an existing customer who was happy with the product. Semiglutide. I paused my shipments when I reached my goal weight. Since, I have decided to renew my subscription. I have messaged them FIVE times, emailed them TWICE and left a message on their voice mail asking them to respond. I HAVE GOTTEN NO RESPONSE. This is poor poor customer service. It's frustrating to love a product, but can't get the service you DESERVE! I was paying $130/month for 9 months and have referred 4 people and this is the treatment I get? NOT HAPPY

I have used them twice and only because I bought Groupons. I waited over a month for my prescription both times. It's impossible to reach anyone and when you finally do, they tell you what you want to hear and nothing ends up happening. I would rather pay full price then have to deal with this company. Save yourself the hassle, headache, and frustration and use someone else.

I would advise against using their services. They are offering an excellent deal on Groupon, but if you continue using their services-you will start doing unauthorized charges. To top that they will ask you to send pictures of your bank statements to “prove “ to billing that an error occurred.

Great experience with compounded semaglutide only $179 a month, even though replies were slow, there were no other fees or 6 month contracts or other BS like other companies~

Gave wrong dosage, blamed me in support, super slow to respond.

The support is so bad. They respond but one sentence and never respond back to the second reply. I was also charged for a prescription but have yet to receive it. Their chat is garbage to use it never loads new message. ALSO they changed the date of my order without any email update or notification. Again took my money. Don’t do it. Go to brellohealth if you’re trying do a glp1

Cheap is NEVER Better - Please SKIP this Groupon Deal. Over the span of a month, the following has occured: - Bait and switch: The original order was for PRX (ProRX PURE Tirzepatide). After a week of no progress, the product was switched without my consent to an unbranded Tirzepatide compound with additives (Glycine). - Lack of communication: I attempted to reach their team on multiple occasions via email (3 times) and chat. Responses were either delayed by weeks or entirely unhelpful. - Failure to deliver: Despite charging me $90 for the Groupon and an additional $29 for shipping, I have not received the product after more than a month. - Account deletion: On September 23rd, after I requested a refund and cancellation via email, my account was abruptly deactivated/deleted with no communication. Save yourself the headache.

I ordered two products from them. One arrived timely, the other I have been getting the run-around about for almost two months! They keep saying they will fix the problem and never do. I have emailed them and messaged them like 40 times, it's super frustrating.