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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

4,546 approved reviews, newest moderated first

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Orlando M.
Jan 10, 2017
Harley Davidson frames get me noticed.
These frames feel good and look good. Not too obvious and not too discreet.
Report
Gignac M.
Jan 10, 2017
Bad experience, never but again
More than 35 days for delivery. Unreachable delays. Coolframes said it could be delivered in less than 10 days. Also, I had to pay $ 30 for customs.
Report
Lourdes M.
Jan 10, 2017
good inventory, excellent prices, reasonable delivery time
I bought a pair of Tory Burch sunglasses that I already own in a different color. The price was much less than what I paid at Sunglass Hut, even with a discount. The packaging appeared genuine and the case is identical to the one I already got. They look authentic to me. I hope they are.
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Brooke B.
Jan 10, 2017
Superb customer service!
They did a price discount based on their price match policy. Wasn't the exact match because of shipping but a better deal nonetheless. Great find and excellent quality!
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Lila P.
Jan 10, 2017
eyeglass frames
I ordered the XXL Trojan mens eye glass frame and am extremely satisfied. It was $220 in the Optometrist office and I got it for $83 at Cool frames. It was more, but they gave me a 17% welcome discount which I greatly appreciated. I have my new lenses in it and am so happy. I will order from CoolFrames again. W P Arkansas
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Sara W.
Jan 10, 2017
Great
They were fast and had the exact frames i was looking for
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Michele L.
Jan 10, 2017
Classy Glassy
The frames I selected from XOXO are really classy - I'm loving them!
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Sammy
Jan 10, 2017
Good glasses, great price.
Excellent ordering experience, glasses were great. Needed tightening as I think the bars got loose during the lens changing. Overall satisfied.
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