Vikram
Delivered on time but incorrect specification.
The delivery experience was fantastic and I got my frame before time and in good condition. However, the frame size is smaller 53x17 instead of 56x17 that I had actually ordered.

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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4,546 approved reviews, newest moderated first
Vikram
The delivery experience was fantastic and I got my frame before time and in good condition. However, the frame size is smaller 53x17 instead of 56x17 that I had actually ordered.
Tiffely S.
Customer service was knowledgeable and great and so was the overall experience.
Delilah B.
From the prompt replies with emails, to the fast despatch of the suglasses i paid for. Great savings, surprised specials & fabulous glasses. I could not fault the company or the item. The only disappointment was australia post took longer to get to my home address then the item leaving US to get to australia. Go figure what is going on with australia post. They are soooo slow. As for Cool Frames. I highly recommend them!
Wendy A.
I've used other on-line glasses sites and coolframes is #1. My glasses from other sites have broken, the lens on some if them turn a rainbow color but not coolframes. I always go back to the first pair I bought from coolframes. Best quality by far.
Elvyn
Your company was doing a good job keeping me inform about my order. Didn't have what I had ordered originally, but gave me the options of similar products to choose from. Despite the holidays I received the product in a few days. The product was perfect. Thank you very much!
ReddS
Great service. Great prices and I will continue to order my frames from here. This is my third pair of frames and I have a few more on my list to order.
Eldon E.
DITTO! Great service. Great eye wear. No need to say more.
Alton A.
Excellent frames, excellent service and responsive