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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

4,546 approved reviews, newest moderated first

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STEVEN B.
Aug 20, 2017
Best of the Best!
Great service, product & price!
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Steve D.
Aug 19, 2017
Received exactly what I wanted in a …
Received exactly what I wanted in a reasonable time. Thank you!
Report
Angelina T.
Aug 19, 2017
For some reason was shipped to me …
For some reason was shipped to me without the prescription which I definitely entered. Inconvienent.
Report
Adam
Aug 19, 2017
I live in Dubai where high quality …
I live in Dubai where high quality frames are expensive. Finding coolframes online has saved me a bunch of cash. They were quick to deliver (even here), provided tracking. I can't complain.
Report
christine R.
Aug 19, 2017
Great service
They checked with the manufacturer to make sure of the availability, color choice, and the glasses shipped out quickly. They let me know when they shipped and the pricing was great. I'd order again in an instant. Great service.
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Carrie C.
Aug 19, 2017
I love these frames
I love these frames. I took them to my eye doctor and all worked out fabulous!
Report
dleimer
Aug 19, 2017
Good service.
Good service.
Report
Susan W.
Aug 19, 2017
Great customer service
Great selection; great prices. I shopped around town for frames. Found what I wanted and then looked online. CoolFrames saved me $75! Called to make sure they had them and had great customer service! I will order from them again.
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