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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

4,546 approved reviews, newest moderated first

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Jeffrey D W.
Feb 15, 2020
Horrible!!!
Horrible!!!! Do Not buy from this place
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Denyse B.
Feb 15, 2020
Fast delivery of my desire to have this…
Fast delivery of my desire to have this frame design for the future should my current frame malfunction. This frame recieves constant compliments and has a STATEMENT flair. It is light in weight and fun in appearance for me.
Response from Cool FramesMar 11, 2020
Thank you very much for your patronage with us! We are very glad to hear that you like your frames and we greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Report
Customer
Feb 14, 2020
Great service
Great service. Fast shipping. Well packaged.
Response from Cool FramesMar 11, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience with our service and we greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Report
Eva F.
Feb 14, 2020
Great frames
Great frames. Great prices. Very impressed with how fast they were delivered from time of ordering online to the time they were on my face. Will recommend! ...and the Rx was exact!
Response from Cool FramesMar 11, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and that your shipping was quick. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Report
C. B.
Feb 14, 2020
The info on the website was very…
The info on the website was very thorough. In addition, speaking with customer service was an excellent experience and provided me with answers to questions. A picture of my frames was sent for my approval before shipping. I’m very pleased with my purchase.
Response from Cool FramesMar 11, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience with our site and customer service. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Report
Hoan T.
Feb 14, 2020
Excellent
Wnderful experience dealing with you
Response from Cool FramesMar 11, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and we greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Report
Arian M.
Feb 14, 2020
Excellent !!!!!
Excellent !!!!! I gave them my prescription from my doctor, I picked my frames and transition lenses. these were a second pair but they only cost me half the price of what my eye doctors charges me. I will definitely recommend them to all family and friends.
Response from Cool FramesMar 11, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and that you would recommend us to other people. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Report
aida V.
Feb 14, 2020
i receive what i have order
i receive what i have order - no problem , smooth transaction!
Response from Cool FramesMar 11, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and we greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Report

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