Michael R.
Did not receive package
Did not receive package

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Garden City, New York
Excellent
4,546 approved reviews, newest moderated first
Michael R.
Did not receive package
John
On time and excellent services.
Hernan G.
Good service. A little bit of information between the buy and the product delivery would be great. I needed to call and ask about my order pasted 3 days from the date of purchase.
Sam
Shipping took forever and showed up after 12 business days. That would've been ok if the glasses didnt show up damaged and with no paperwork other than a receipt of what was paid. No warranty paperwork, and no return information. Poor choice using coolframes, wont be using again
a S.
Bought easyclip frames and they are very good quality. Would buy from them again.
Response from Cool FramesAug 7, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and our customer service. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Mario R.
Received the color requested and well packed, despite the current situation in the world. So thanks who are still working in order to provide an excellent service.
Response from Cool FramesAug 7, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and our customer service. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Dawn
My Cool Frames were less then half price then the same ones at the eye doctor's office.
Response from Cool FramesAug 7, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and that we had your glasses at a good price! We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Thalia
On time and as ordered! Good service.
Response from Cool FramesAug 7, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and our customer service. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755