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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

4,546 approved reviews, newest moderated first

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Carlos G.
Oct 10, 2020
Love it!!!
Exceeded my expectations all the way from shipping to quality to easy ordering, just love it!
Report
Daniel H.
Oct 10, 2020
Have bought 2 frames over last 2 years…
Have bought 2 frames over last 2 years for my 92 y/o mom, Was haning hard time finding her frames and am real happy.
Report
Robert
Oct 10, 2020
Got my frames when expected and the…
Got my frames when expected and the packaging was excellent
Report
Aaron
Oct 10, 2020
No communication
No communication, frames were ordered 21 days ago and have had no news on their status. Update - got the frames prescription wasn’t correct.
Report
Barbara B.
Oct 10, 2020
My first experience with Cool Frames
My first experience with Cool Frames. Love the Vera Wang glasses fast delivery. Most of all the prices are great.
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Jimmy B.
Oct 10, 2020
I've used CoolFrames.com many many…
I've used CoolFrames.com many many times over the past few years. They're friendly to veterans like myself and they always meet my expectations. I highly recommend CoolFrames!
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sarah S.
Oct 9, 2020
I havent received my glasses yet and no…
I havent received my glasses yet and no response from an email to chase
Report
Pili H.
Oct 9, 2020
Good price
Good price, good quality. Got my frames really quick in the mail.... overall five stars.
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