Brett
5 Stars is not enough
5 Stars is not enough. Service has been excellent. Refunds speedily returned. Even phoned me with updates. Emails replied to in minutes. I would recommend to anyone sending to the Middle East. Thank you Convera

Convera is a global leader in commercial payments. With an unrivaled regulatory footprint and a financial network spanning more than 140 currencies and 200 countries and territories, we’re reimagining the future of business payments to better serve our customers. Our tech-led payment solutions are built on deep expertise in foreign exchange, risk management, and compliance - helping businesses grow with confidence. From small businesses to CFOs and treasurers, we make business payments simple, smart, and secure.
Convera (convera.com) has 325 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

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Excellent

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Excellent

Investments & Wealth · Conyers, Georgia
Excellent
325 approved reviews, newest moderated first
Brett
5 Stars is not enough. Service has been excellent. Refunds speedily returned. Even phoned me with updates. Emails replied to in minutes. I would recommend to anyone sending to the Middle East. Thank you Convera
sukh
well, its been a long time i had applied my refund from UK university but its been a five months they do not send my refund in my account ,but in last couple of weeks the refund status was change they said your payment has been refunded you will get your funds in your bank account in 7 to 10 days. but now its a 13 days but i do not get my funds please convera send my funds as soon as possible. please reply me.
Mike
A client in the US used Convera to pay me in Euros. Client forgot to include an invoice number, and now Convera is refusing to transfer the money to me or return it to my client, even after we've provided all the invoices and transfer documentation. They have not provided any explanations. This remains unresolved for several months now. case ID ECM100000080344
Response from ConveraNov 22, 2024
Thanks for sharing your feedback. If you're still experiencing any issues, please visit our website to raise an enquiry, and we'll look into it right away.
Sharif M.
It's a big scam. I paid to my previous university in Canada from Germany using my credit card on 21 May. It's almost a week. They received my fund immediately but not paying to university. They are holding my fund and looks like it's their money. I don't know when they will send the money to my institution. I wish I read the review here. Please do not use this service.
Response from ConveraNov 22, 2024
We appreciate your review. If there are any unresolved concerns, please feel free to head to our website and submit an enquiry, and we'll work on resolving it as soon as possible.
Pratham Y.
I had a very bad experience with convera, I have already transferred my funds and the amount has been deducted but the convera payment tracking portal does not reflect the same it says payment overdue. I am trying to reach out to customer support in India since the payment was made in India but they do not have any customer support line for India when I try to reach out to North America Customer support firstly they pick up the call after an hour and they simply say that they have not received my funds and if I have transferred my funds that will be reflected in a few days Convera Team please reach out to me. Please give me some contact of your India Support Team so that I can resolve my issue. My University Fee Payment Deadline is in 2 days. If this matter is not resolved early I will miss my deadline. Earlier I used to do my payments with flywire they were really good, this time university tied up with you guys and its all messed up. Atleast have a customer support for India, it is the country that you accept payments from. Payment Reference: EUS25125-S0058-SA7615079 Institution Name: University of Dayton
Response from ConveraNov 22, 2024
Thanks for your review! If you're still facing any challenges or need assistance, please visit our website to raise an enquiry, and we'll make sure to take care of it for you.
Oumaima I.
One of the largest scam! They stole us 15K €. They stole us & are not replying to us , not exchanging with us & have even filled a complain against us while they owe us 15K €. I repeat this company is a scam. Their score is 1.5/5 & lately they paid people for getting positive feedback (feedback from employees.. how trustpilot can let them do…) I strongly advise you to close immediately your account & avoid at all costs this scam.
Response from ConveraNov 22, 2024
Thanks for your feedback. If there's anything you'd still like to discuss or resolve, please visit our website to submit an enquiry, and we'll be happy to help.
Ma Lu Lu H.
CONVERA is a scam. At least my experience with them is the worst I have ever encountered. I made the transfer on 26th April, but till 30th April, it still reflected as payment not received. When I tried contacting them multiple times, they are not reachable by telephone, and their phone went straight to voice mail. I created a ticket to complaint, they shut down my complaint with no further action, like checking their transactions! Yes, their price may be slightly lower than Flywire, but Flywire is much faster and FAR MORE RELIABLE than CONVERA. After multiple attempts to reach out to CONVERA, they response to say that they have received my fund and will forward to my university within 2 days. But AGAIN, they could not keep up their promise, it’s been more than 48 hrs, 2 business working days, my money has not reached to my university nor it’s reflected in their page. So if u trust Convera and proceed with them, be prepared to be stressed and delayed in payment. Seriously lousy service provider!
Response from ConveraMay 1, 2024
Thank you for reaching out to us regarding your recent experience with Convera. We appreciate your feedback and understand the frustration you encountered with the processing of your payment. Upon reviewing your case, we found that your payment was indeed delayed due to insufficient information provided. Please note that payments typically take 3-5 workings days to be processed. We are pleased you have been in touch with our Student Support Team, and we will work to resolve this matter to your satisfaction as soon as possible.
Dan S.
I have worked with Convera (formerly Western Union) for a number of years now for our business FX hedging. They are not only competitive in their pricing, but also the service I have received through Curtis has been excellent. He is always contactable and quick to respond with trade ideas that fit our business model. Payments are also prompt, and I would not hesitate in recommending their services.