ConveraConvera is a global leader in commercial payments. With an unrivaled regulatory footprint and a financial network spanning more than 140 currencies and 200 countries and territories, we’re reimagining the future of business payments to better serve our customers. Our tech-led payment solutions are built on deep expertise in foreign exchange, risk management, and compliance - helping businesses grow with confidence. From small businesses to CFOs and treasurers, we make business payments simple, smart, and secure.
Convera (convera.com) has 325 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent
Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · New York, New York
Excellent
Investments & Wealth · Conyers, Georgia
Excellent
Showing 3 reviews with 2 stars · Clear filters
Ramzi Y.
Not very reliable. A lot of mistakes Very complicated system The payment did not go through and the university kept chasing me up for the payment nobody could clear the payment. very difficult to get someone to talk to.
Response from ConveraDec 2, 2025
We apologize for the payment delay and the difficulty locating your funds. We appreciate your feedback and the chance to improve. We'll investigate internally to address the service issues you experienced.
Jun
Transfer fees are flat at SGD20.00 but that's about the only benefit of using Convera. It's good if your payment is straightforward. But we have payments being returned and at one point in my open case, Convera has ignored my response and 3 follow ups for 2 whole weeks, until I called in and they were unable to provide a reason for why there was no responses on my case.
Response from ConveraJul 22, 2025
We appreciate your feedback. We regret to hear about the delays you experienced and the lack of communication regarding your case. We are looking into the reasons for this and will use your comments to improve our processes. Thank you for bringing this to our attention.
Irene Rodríguez R.
Just like these people. I made a payment through Convera to my student accommodation. Worst decision ever. They have received my money but won’t send it to my institution. It is stuck in the review. They just tell me to fill inquiry forms. I’ve done that 10 times already and they don’t solve the problem. They don’t help me. Awful customer service. I’ve called them too and they’re not able to help me. I’ve lost a crazy amount of money. I’m extremely upset Update: After more than a month sending inquiries, emails and calls, they have finally solved the problem and sent the money to the institution. I wish they had been more transparent and quicker. I will still be scared and hesitant to pay through Convera again specially because their client service is not efficient.