ConveraReviews of convera.com

I made a payment for my son’s tuition fee on 16th December 2025. I have already provided the SWIFT copy as proof of payment and included it in the inquiry. However, the fee has still not been reflected online. I have generated seven or eight inquiries so far, but I have not received any positive reply yet. Could you please assist me in resolving this issue as soon as possible? Thank you for your attention.

The University of Delaware uses Convera to facilitate our international transfer tuition payments. More than their platform and tools, their responsive and helpful team is what makes them reliable and trustworthy. They made a point to answer my emails, provide with my the information I need, and patiently worked on a specific wrinkle which I partly caused. For the most part, everything is smooth and easy.

Great team to work with. Helpful and replies quickly specially Natasha Hill. Issues, if any, are dealt with in a timely manner. Thank you Convera

I have been using Convera and its predecessor for years and the transition was a little rough. However, I am happy to say that the team seems to have stabilized and my current representative has given me nothing but excellent customer service, even when there have been the inevitable bumps in the process.

Convera is a great platform to send money internationally. What makes it a keeper are the people. Richard Taylor is our main point of contact and is able to get things done for us. We count on him and his pursuit of excellence. The actual platform does need updating but we hear it's in the works.

Convera is processing FX payments behalf of our company for a very long time now,and they are doing great job doing so. What really makes the difference in the service is our account manager, Natasha Hill who is making our life much easier with her always nice, supportive approach.

Convera provide a good service and the rates are usually favourable by comparison. The support is excellent. It is easy to get through on the telephone to either the customer support team or our account manager. Emails are responded to quickly and support cases are raised and responded to in a timely manner. The one thing that lets Convera down is their software. We have had to revert to the legacy view as, due to lag, we are unable to confirm a payment within the allocated timeframe to secure the rate given. We are currently having problems quickly obtaining the reference required to settle payments via our bank - and whilst you have 7 days to make settlement, I prefer to make the settlement as soon as I have raised the payment through the Convera platform. I have discussed this issue with our very helpful account manager and he tells me that they are working toward implementing a new platform. I would definitely recommend Convera as a reliable foreign exchange provider, with good rates and who let you know when might be a good time to buy forward or place money into holding (whilst obviously beneficial to themselves, this has never been at a subsequent detriment to us)

Our account manager Bashar is great - helpful, knowledgeable, he goes the extra mile for us. If I were only rating him, it would be 5 stars. The rest is fine, a few hiccups, but the rates are really good!