ConveraReviews of convera.com

The email-based process was too slow and stressful in time-critical situations like mine. It put an incredible pressure on me as my case was really urgent and time sensitive.However, my experience with the customer service team over the phone was excellent. They handled my case quickly, patiently, and with genuine commitment, and resolved the issue efficiently. I truly appreciated their professionalism and responsiveness.

There were some problems but once Convera was reached on the telephone these were resolved

When the systems actually work it is decent and rates are OK. However, the systems are down every other time we use it so I wouldn't consider it reliable. We are moving to Wise.... generally much more reliable.