ConnecTen InternetReviews of connecteninternet.com

Just want to give ConnecTen and specifically Hazel a shoutout for incredible service, been on seasonal hold for 8 months, called and got reconnected in minutes. It was seamless and fast!!

I had to leave a review and shout out this team because once I received the router, it really wasn't working for me and I got in touch with Tyler and he got me on the phone with this lady named Lauren and really worked diligently and around-the-clock to make sure that I was always. Connected with the right type of speed to get my work done from home, which is very important. So if they did it for me, they'll do it for you!

I really love the fact that ConnecTen has daily plans now because it seems like I don't really need the unlimited plan ,So being able to just choose any day I want the service really works for me…

The main reason I went with ConnecTen Internet over a few other options in the first place, is because I saw lots of YouTube videos raving about the great customer service! Well, Angel proved to me that they weren't lying! After getting her on the phone, explaining to her that I was camping in an area that had very little cellular service, she said she would do what she could to improve the quality of my signal, and within a few minutes everything was working 100% better than the day before! I then received a text message from her (including a pic of a speed test of my device), checking to see if my internet connection had improved, and I let her know that it was now working great! She then notified me that the area I was in had extremely weak signal strength, which would mean little to no coverage. She then asked if I wanted her to escalate my situation to management to explore additional signal boosting options. I let her know that everything was working fine and I didn't think that would be necessary. I don't know what Angel did, but if you want reliable internet service (even in places that your normal cellular service sucks), along with great customer service, ConnecTen is your best bet!

Not a big fan every weekend I have to call customer service and they switch servers just to connect to the WiFi,I cannot stream because my tv will not connect to the server to me it’s a waste of time very disappointed with service

My Internet went down and Jessy was able to get me back up and working very quickly, and there was no waiting in support queue, just messaged them and they started working on it.

Great customer service. Tyler encouraged me to take the wanderlust plan and fire stick streaming, both of which I have no regrets signing up for.

I have never seen a company so willing to help a customer with product information and time spent on answering questions. Tyler Long Has been amazing every time I consult with him on questions about products. Usually I don’t have any questions because he is so thorough in his presentations and questions and answers calls. I have also never had a question that the customer service team couldn’t answer or help me with. They are always there, happy to help and are live human beings that, sorry, speak good English