Comfort MedicalReviews of comfortmedical.com

Thank you to Comfort Medical for helping my transition with ostomy supplies. They walk you through and help the process move along. Thank you and I look forward to future assistance when ordering. Be blessed 🙌 🙏.

This was a very needed supply of everything that I needed. Thank you so much for your kindness Marlene Kidd

I just became a new member to comfort medical, and they went above and beyond to get me my ostomy supplies before I was out, as soon as they received info from my Dr. My supplies were delivered the next day, thank you all very much,

Outstanding service as always, your the best, perfect!!

I receive emails at least once weekly stating that is time to re-order when I have plenty...when I do call..the non-english speaking tech asks me how much I have left...I told her 4 weeks...she said she would call back in 3 weeks...I received an email the day...I clicked the reorder button and my order was placed

Great customer service

So far, so good!

The customer service representatives have always been so nice and helpful. However, it took us about 2 months for us to receive catheters for my son this year ( a refill - from July- September). This was the second time we’ve ordered. We ordered a lot last year and didn’t need to reorder until this year. I had to call several times to find out the status. I provided my email address and informed the person whom I spoke with to let me know if they run into any problems. The only time I received a follow-up is when the product was shipped. First, a new prescription was needed along with a report, next, the doctor’s office did not respond. I had to call Comfort Medical several times to inquire whether they received what was required. Each time I was informed, but no one bothered to email/call me. The follow-up with orders need to improve. Other then that, the product is excellent.