Comfort MedicalReviews of comfortmedical.com

It was an really exerience for me and my husband. He said i done good but i had never done anything like that before. I want to thank you all for being so nice, my husband is the one having issues.

Would of liked the regular catheter instead of the pre lubed ones, can’t get used to using them! Used regular ones for over 20 years and like them better! Could I exchange these for regular ones?

Professional and kind service

It took over 3 weeks to get my order even after the doctor signed the prescription even though I was told 5-7 days originally. I called after 8 days and was told they were very sorry but somehow my order hadn't shipped. This was on a Friday afternoon and they said they would overnight the order on Monday when they reopened. On Wednesday of the next week I had still not received my order and called back and was told my doctor didn't sign the prescription (nothing mentioned about that the call before), they were sorry and would overnight it as soon as the doctor signed. Called back on Friday of that week and was told by the supervisor I asked to speak with that it was in the warehouse and hadn't shipped with no explanation as to why and no offer to overnight and I didn't receive it until the following Tuesday. I was down to 3 colostomy bags and was very nervous during a time that was very stressful for me. I am having my reversal surgery soon and am glad that I won't need more supplies because I would not want to deal with this company again.

I can not get an answer anytime I call and when I press1for callback…no one calls back

All of this is new to me and David from comfort medical was so calm you could barely hear him talk,"lol." Each time we talked he was patient, reassuring and helpful!

Everyone was helpful and kind. When my sample pack didn't show up, it was replaced quickly. Order was on time. Thanks!

This was a wonderful experience. Your customer service has been amazing. You do what you say when you say you are going to do it. This has cut down my stress level dramatically. I was not so lucky with a previous supplier. Thanks!