Comfort MedicalReviews of comfortmedical.com

My actions with comfort medical were fine. I explained to the lady on the phone that I had not been at my residence For some time, and that my son was staying at my residence. His comment to me in my absence was that your firm would call three to five times a day, I think seven days a week, to reorder my catheters. No message is left, and that is OK. I told your person that took my order to do what is needed so those annoying phone reorder calls STOP. I know how to get ahold of you when I need to. Thanks

I love the app for reorder and it always keeps me updated as to when I can expect my supplies! Easy and efficient!

I can only say they take my order and send it out on time ! No problem! Thank you !

My orders are always filled in a timely and correctly. Shipment is fast and accurate. Knowledge of the product is good. The overall rating is excellent.

Always accurate. Slow on delivery. Would love to get same Customer Sales Rep when ordering by phone. Thanks

Very helpful & kind.

I give them 5 stars. I told the person on the phone what supplies I had on hand and they gave me a delivery date. My supplies arrived the next day and though not a member of Comfort Medical, the driver set the box right at my front door on a rainy day and were fairly dry when I brought them in.

I ordered catheters in. NOVEMBER. I was told my insurance could not authorize until Dec 3rd. I was also assured that you had on file a current prescription and current authorization for shipment on file and that you would promptly ship my order on December 3rd. When the order was still not here on Dec 12th, I called and was informed that you needed authorization from my insurance. ???? No one notified me of this! On December 14th, my insurance called you on 3 way with me on the line. You stated you would process my order and mail it immediately. On December 20th, I called you back because I still had not received my order. I was told it was being processed! I was out of caterers for 3 weeks! I ran all over town trying to beg, borrow and purchase samples from everywhere who had a few to spare. I have finally received my order, December 26th. I WILL change suppliers. COMFORT MEDICAL has been so very HORRIBLE to work with! I have choices and will never choose to order from them again!