Comfort MedicalReviews of comfortmedical.com

Very helpful with my order they did all the work I had attempted ordering with other company's with no luck buy yall got the job done! Thank you

Got a follow up call about my order and then got sent to another phone extension and no one picked up. It wasn’t an urgent medical/support question so I hung up. Have only received one order so far and I’m sure the more I learn about my health, the better Comfort Medical will serve my needs.

Once we were setup, service was great. Couple notes….don’t overpromise and under deliver. If your voicemail says you will return calls in 48 hours, and says not to call back with the same topic….call back in 48 hours. My call was returned 1 week later. If that’s your turn time, state it accurately. Same with your representatives. When she tells me she will call back in a day, and again it takes a week, properly state your turn time. I understand your office may be insanely busy. I only ask proper expectations of return communication be better set.

Your service was excellent as always. I have come to really appreciate that. Thank you. Brenda

Reminder phone calls are very helpful!

I waited almost 3 weeks to have my 90 day order filled only to be delivered a 30 day supply. No communication why the order was switched to 30 days. The customer service agents are very good but management is atrocious. I asked 2 separate times for a manager to contact me but never received a call. As soon as I find the time I will be finding an alternative to comfort medical.

Wanted another brand which was discontinued. Company substituted product which is what I already had and do not like. Will use but will not order again.

Extremely professional staff, involving frustrating circumstances! Our order was placed with ease, and the anxiety was taken out of our hands! Thank you so much! Florie S.