customer
Yvonne was very friendly
Yvonne was very friendly, helpful, and informative. She helped me in a difficult time.
Response from Comfort MedicalNov 1, 2021
Thank you for the positive review!

Your best choice in ostomy and continence supplies. Free home delivery. Worry-free Process. Superior customer service. Call 1-800-223-4738 or visit www.comfortmedical.com
Comfort Medical (comfortmedical.com) has 5,088 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent

Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent

Health Equipment · Boca Raton, Florida
Excellent
5,088 approved reviews, newest moderated first
customer
Yvonne was very friendly, helpful, and informative. She helped me in a difficult time.
Response from Comfort MedicalNov 1, 2021
Thank you for the positive review!
customer
Order received as indicated
Response from Comfort MedicalNov 1, 2021
Thank you for the positive review!
Donald F.
The catheters sent were NOT the ones I discussed with your rep over the phone. And they are about the most expensive caths I've viewed online. I won't be buying anymore in the future. A ripoff.
Response from Comfort MedicalNov 15, 2021
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue. Please call 1-800-223-4738
Linda R.
I have not been happy with this company or Customer Service. I called for the first time & waited 20 minutes o hold & then was disconnected. I called back & waited another 10 minutes & the CS REP asked a couple of questions & then transferred me to another person to place my first order. After another 30 minutes I hung up. I called back a couple of hours later & the person told me the doctor had to order catheters or insurance wouldn't pay. I called my doctor's office & they faxed them what they wanted right away When I finally got my order it was WRONG! When I called them to tell them it was wrong they said they would have somebody call me back that day. I still haven't heard back from them. I went to my doctor & they confirmed the supplies were wrong & gave me 1 catheter bed bag & q leg bag. I'm leaving for vacation in 4 days & have no supplies!!! I'm very unhappy!!!
Response from Comfort MedicalNov 15, 2021
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
Wendell
Very fast efficient and friendly helpful people!
Response from Comfort MedicalOct 28, 2021
Thank you for the positive review!
customer
It took two months to finally get service due to all the requirements. Many phone calls, multiple mistakes, but finally got supplies.
Response from Comfort MedicalNov 15, 2021
Thank you for taking the time to leave a review and for being part of the Comfort Medical family.
customer
Great company. Very easy to access them and they took care of our needs right away. Would recommend them to anyone
Response from Comfort MedicalOct 28, 2021
Thank you for the positive review!
Paula
I have been using another company since my surgery in June and was never happy. Comfort Medical staff was so nice and informative and it was actually COMFORT to deal with. Very happy with my shipment but especially the information I got from your staff and being able to get the supplies I wanted. Thanks so much
Response from Comfort MedicalOct 28, 2021
Thank you for the positive review!