customerAnne
Fast and accurate service
Fast and accurate service
Response from Comfort MedicalNov 1, 2021
Thank you for the positive review!

Your best choice in ostomy and continence supplies. Free home delivery. Worry-free Process. Superior customer service. Call 1-800-223-4738 or visit www.comfortmedical.com
Comfort Medical (comfortmedical.com) has 5,088 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent

Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent

Health Equipment · Boca Raton, Florida
Excellent
5,088 approved reviews, newest moderated first
customerAnne
Fast and accurate service
Response from Comfort MedicalNov 1, 2021
Thank you for the positive review!
customer
Y'all are awesome
Response from Comfort MedicalNov 1, 2021
Thank you for the positive review!
Mike
Product was ordered on a Wed. She said will ship on Sun. With an email when shipped. Shipped on Sun. No email notification!! On Tues. Email said it would arrive on Mon.??? Came later Tues. Placed on my front wall not my front door, for anyone to see and take.
Response from Comfort MedicalNov 15, 2021
Thank you for taking the time to leave a review and for being part of the Comfort Medical family. I have shared your feedback with our Patient Advocacy group.
Valued C.
my initial order was held up, as I was told the Visiting Nurses Assoc. had not done the release paper work. It was quite stressful, trying to get the 2 companies to resolve the issue, as each blamed the other. Then I was told, it was resolved, and my first order shipped. I asked for my 2nd order to be shipped 10/22. On 10/25 I called to find out the status of the order, and was told the VNA had not sent the release date, and it was being held up. I called VNA, who assured me they had faxed the release form on 9/23, but they would re-send again. At this point, I'm not sure if this issue has been resolved.
Response from Comfort MedicalNov 15, 2021
Thank you for taking the time to leave a review and for being part of the Comfort Medical family. I have shared your feedback with our Patient Advocacy group.
customer
The bags seal comes off so easy that I had a few accidents already.. I did not ordered this bags.
Response from Comfort MedicalNov 15, 2021
We are sorry to hear this. Please call 1-800-223-4738, so we can investigate further.
Large R.
Easy to navigate and they monitor my order volume and send reminders. Ordering on line with the app is a snap.
Response from Comfort MedicalNov 1, 2021
Thank you for the positive review!
Truthful P.
I sent back everything because your customer service rep handled my concerns about used equipment with zero compassion, saying "i don't know what to tell you'. Well, I will go elsewhere if that's how you think about nmy wanting sealed packages. Good bye !
Response from Comfort MedicalNov 15, 2021
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
Nyna W.
Comfort Medical took care of everything for me, from insurance to delivery..
Response from Comfort MedicalNov 1, 2021
Thank you for the positive review!