Merton J M.
I have tried four four times to get your…you
I have tried four times to get your company to send me a copy of the cost of products you sent me. I did not receive a invoice on the cost of the products. I do not understand how these costs are ultimately allocated. I have been promised it would be emailed to me. Still, none arrived, and your accounting department does not answer the phone even by forwards from other departments, which is disheartening because selecting New Customers answered immediately. For example, if the cost was $100, was it billed to my insurance company, who set the price, what percent was paid by my Medicare, how much is my copay, if any, and if you won't answer these questions. Why?
Response from Comfort MedicalJan 31, 2022
For pricing, we always recommend speaking to the insurance company.