Comfort MedicalReviews of comfortmedical.com

The catheters are great one of the best I have ever used and I will continue to use them. But their quality control and shipping is absolutely horrible an average of every other shipping they throw the catheters loose in a box and ship them to you unacceptable. Customer service apologized and corrected the problem. But they definitely need to do something with their quality control in their shipping department. Otherwise they would’ve got a five star.

Order on a Thursday morning when I got up. Didn’t ship till Monday. It was to arrive on the following Thursday and didn’t get here till Saturday. 8 days is a long time. The last order I paid on their app then they billed me saying I still owed them. Called in to the number on the bill gave them my confirmation number and said it could take 45 days to check on it. They never contacted me saying the bill is paid or anything. I checked the app and doesn’t show I owe anything. They just don’t seam to be meeting their customers service very well. They product is good is the only reason I stay with them. But be prepared for the problems of dealing with them.

Agent was pleasant too speak with thank you

Quick and easy to reorder.

I was amazed at how fast you responded to my DME needs. I received my order within days. The customer service is outstanding. Keep up the great job.

My order was delivered precisely when it was scheduled and was accurate

Everything was there and as promised got here quickly and just in time. Thanks!9

Not the product I wanted. Please send a RA # and a return shipping label.