ColourTreeReviews of colourtreeusa.com

Excellent service. Speedy delivery and great product. Thank you!

They made and shipped my custom order very quickly. The shipping company never delivered the package so I contacted ColorTree and in 2 days I received an email. They remade my order and I had it shortly after that. The product is perfect and super easy to install. Great company.

Excellent customer service and outstanding quality of product! Customization of fence privacy screen was perfectly done. Great communication throughout ordering and delivery.

Sample order of the shade sail is extremely high quality and love that I’m able to see what the hardware is. As soon as we figure out the size we need we’ll be ordering.

I purchased a custom-made waterproof sail from this company for nearly $1,400. It was a final sale, due to it being custom made. We had to take it down after three days due to light rain making it sag and water seeping through the stitching. At purchase, we were told the size had not been tested and that is why it was not guaranteed. I specifically inquired about water seeping through the stitching and was told it was 100% waterproof. However, water seeped through as soon as it rained. They also have horrible customer service. No one will get on the phone to answer your questions. They only answer inquiries online and your order has to be placed online with very limited responses to your questions over email. I realize it was our decision to buy without a warranty and at final sale, but we based that decision on false and misleading information they provided.

Quick response and resolution to issue with shade under warranty. These shades are made of quality fabric in which we've had for years. Thank you for offering the consumer an affordable, custom made and highest quality materials. We will only order from ColourTreeUSA.com!

My shade cloth arrived quickly.

Your company is so very helpful and quick to respond to customer requests. I saw your Amazon site and was unable to figure out how to purchase 3 cushions under one order. One quick email to your company and Victor reached out to me and guided me on how to order the 3 cushions. I will happily recommend this company to anyone who needs custom cushions ordered.