Colonial Metals Group Reviews | Read Customer Reviews of colonialmetalsgroup.com

Colonial Metals Group Reviews | Read Customer Reviews of colonialmetalsgroup.com

Colonial Metals Group reviews

143 approved reviews, newest moderated first

Gene F.
Apr 25, 2025
Working with Cameron Johnson
Working with Cameron Johnson this past month to make the decision to covert our portfolio from Stocks/Mutual Funds to physical Gold/Silver was very comforting; we are up in years & what money we have we want to grow it for the inevitable of one spouse being alone eventually. Cameron has been very accommodating and patient with us.
Response from Colonial Metals GroupApr 25, 2025
Hi Gene, Thank you for sharing such a meaningful part of your journey with us. We understand how important these decisions are, especially when planning for the future, and we’re so pleased to hear that Cameron’s patience and care helped make the process more reassuring for you. It’s our goal to offer the kind of thoughtful support that brings real peace of mind, and we’re honored to have been a part of this step with you. Please don’t hesitate to give us a call if you ever need anything -The Colonial Metals Group Team
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Douglas F.
Apr 21, 2025
I’m very grateful for Candice‘s help…
I’m very grateful for Candice‘s help and let me know what coins I bought, and I look forward to them to rise in price.
Response from Colonial Metals GroupApr 22, 2025
Hi Douglas, We’re happy to hear that Candace was able to provide the clear support you were looking for. Making sure you fully understand your purchase is something we take seriously, and it’s great to know that came through. If you ever have any questions or need assistance in the future, we’re just a call away. -The Colonial Metals Group Team
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M S.
Apr 17, 2025
Customer Service
It is seldom one experiences the great customer service that I got from Candace Garcia, Customer Relations, at Colonial Metals. Candace was polite and patiently went over the contract pertaining to my diversification from an IRA to a precious metals. She made it easy!
Response from Colonial Metals GroupApr 18, 2025
Hello, Your experience with Candace is exactly the kind of interaction we believe should be the norm—not the exception. Taking the time to clearly walk through your IRA-to-precious metals transition isn’t just helpful, it’s essential, and we’re glad it felt that way to you. When something as important as a contract feels easy to navigate, we know we’re doing our job right. Thanks for letting us be part of this step forward. Please contact us should you need any assistance in the future. -The Colonial Metals Group Team.
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Brian F.
Apr 12, 2025
Candance was very careful explaining…
Candance was very careful explaining each step and made me understand the steps to purchasing my assets.
Response from Colonial Metals GroupApr 14, 2025
Hi Brian, Thank you for your feedback. We're glad to hear Candace’s clear and careful approach helped you feel confident and informed. Making sure you understand each step is exactly what we aim for. We appreciate the opportunity to assist you. If there’s anything else we can do for you, please don’t hesitate to reach out. -The Colonial Metals Group Team
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LC
Apr 11, 2025
Smooth Process
I had a good experience working with Colonial. Everyone I talked to was friendly and helpful. This isn’t my first time buying precious metals, but I really liked how clearly everything was explained. They took the time to go over the details and made sure I understood what I was getting. It felt honest and easy to follow, without any pressure. I’d definitely recommend them to anyone thinking about buying.
Response from Colonial Metals GroupApr 11, 2025
Hello, Thanks for taking a moment to share your thoughts and positive feedback with us. It sounds like your experience checked all the right boxes: clear communication, thoughtful service, and a process that felt straightforward from start to finish. That’s exactly how working with a team should feel, and we're glad it came through. Please don’t hesitate to reach out if there’s ever anything more we can do for you. -The Colonial Metals Group Team
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Coltsfan
Apr 11, 2025
Phil & Candace did a great job…
Phil & Candace did a great job explaining the options and investing in metals. A very easy process with good customer service.
Response from Colonial Metals GroupApr 11, 2025
Hello, We’re glad to hear that Phil and Candace made the process of exploring your investment options simple and straightforward. It’s always our goal to create an experience that feels approachable and informative, and it’s great to know their support made a difference. We appreciate you taking the time to share your experience. If you ever need anything, we’re just a call away. -The Colonial Metals Group Team
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Susan L.
Apr 10, 2025
A Sensible Decision
The entire team (Joe, Phil, Candace) made everything clear, sensible, and easy. Questions were encouraged and answers were readily provided in a way that we clearly understood. The entire process flowed smoothly.
Response from Colonial Metals GroupApr 11, 2025
Hi Susan, Thank you for your insight. It sounds like Joe, Phil, and Candace created the kind of experience we aim for—clear, thoughtful, and easy to navigate. When something as important as this feels natural and well-paced, that tells us we’re meeting the mark. We’re glad it all made sense and that you felt supported each step of the way. Please reach out to our team should you need any support in the future. -The Colonial Metals Group Team
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jenie C.
Apr 8, 2025
I'm happy with the professional staff…
I'm happy with the professional staff and how easy and direct they were. Zac, Chis and Candice are a pleasure to work with and hope to work with again. Thank you
Response from Colonial Metals GroupApr 8, 2025
Hi Jenie, We’re truly grateful you took a moment to highlight your experience. it says a lot that the professionalism of our process stood out to you. We're glad that Zach, Chris and Candace made such a strong impression, and we’re just as excited about the chance to work with you again down the line. Please feel free to contact us should you need any assistance in the future. -The Colonial Metals Group Team
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