Colonial Metals Group Reviews | Read Customer Reviews of colonialmetalsgroup.com

Colonial Metals Group Reviews | Read Customer Reviews of colonialmetalsgroup.com

Colonial Metals Group reviews

Showing 76 reviews with 5 stars · Clear filters

Mark G.
Sep 3, 2025
Colonial Metals is the best in precious metals
My wife and I had been considering investing in precious metals for a while, and we discovered Colonial Metals Group through Stephen Gardner’s YouTube channel. From the moment we reached out, the team was professional, knowledgeable, and supportive. They made transitioning our Traditional IRAs to Gold and Silver IRAs through Entrust seamless, guiding us every step of the way and helping us choose the portfolio that fit our goals. We’re grateful for their expertise and highly recommend Colonial Metals Group to anyone looking to protect their future wealth.
Response from Colonial Metals GroupSep 4, 2025
Mark, Your trust means so much to us! We’re delighted our team could guide you through a smooth IRA transition and help you protect your future. We appreciate your kind words and look forward to being here for you moving forward.
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Kimberley A.
Sep 3, 2025
Sam O was fantastic!
Talking with Sam O was such a great experience! He’s patient, knowledgeable, and takes the time to explain things in a way that really builds confidence. I’m excited to continue working with him, and I’d definitely recommend asking for Sam if you’re working with Colonial Metals Group.
Response from Colonial Metals GroupSep 3, 2025
We love hearing this, Kimberly! Sam O always goes above and beyond to make the process easy and build confidence. Thanks for sharing your experience—we’re excited to keep supporting you!
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Pete S.
Sep 2, 2025
The best company to deal with for any metal needs
Sal and the entire team were exceptional. They guided me through every step of the process, ensuring that everything was clear and easy to understand. I am very pleased with my decision to work with them and look forward to continuing our partnership in the future.
Response from Colonial Metals GroupSep 3, 2025
Thank you so much for your kind words! We’re thrilled to hear that Sal and our team were able to make the process smooth and easy for you. It’s our goal to provide clarity and confidence every step of the way. We truly value your trust and look forward to continuing to support you in the future.
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HERBERT
Jul 30, 2025
Colonial Metals updated review as of 08/04/2025
I conducted business with Colonial Metal and had a problem. The people I interacted with were not reliable and as time went on, I couldn't get hold of them. As a result I wrote a very negative post about Colonial Metals. It turns out the people I originally dealt with were fired during the time frame when I was trying to got hold of them. I finally contacted Colonial Metal's management, and they were extremely responsive in addressing the issues I had with the original sale folks. I strongly recommend Colonial Metals for your GOLD and SILVER purchases. They have been very helpful and addressed all of my earlier concerns.
Response from Colonial Metals GroupAug 7, 2025
Thank you for taking the time to update your review and share your experience. We sincerely apologize for the frustration you initially encountered, and we appreciate your patience and understanding as we worked through that transitional period. We’re glad we had the opportunity to make things right and that our management team was able to assist you promptly and professionally. Your trust means a great deal to us, and we’re grateful for your recommendation. At Colonial Metals, we are committed to continuous improvement and ensuring every customer receives the service and support they deserve. If there’s ever anything more we can do for you, please don’t hesitate to reach out. Thank you again for giving us the chance to earn back your confidence. —The Colonial Metals Team
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Bryan N.
May 30, 2025
Timely and Professional
All calls were timely, professional but friendly.
Response from Colonial Metals GroupJun 2, 2025
Hi Bryan, We appreciate you sharing your experience. It’s great to know our team was prompt, professional, and approachable throughout your calls. We're always here if you need further assistance or have any questions in the future. -The Colonial Metals Group Team
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Lou W.
May 23, 2025
Effective guidance for my investment
In dealing with the company, I felt that the people involved had my best interests in mind at all times. Nick and Constance were particularly helpful in providing in depth information on the most effective benefit for my investment.
Response from Colonial Metals GroupJun 2, 2025
Hi Lou, Thank you for sharing your feedback. We're so glad to hear that you felt supported throughout your experience and that our team provided the thoughtful insight you were looking for. Ensuring your comfort and confidence during such an important decision is something we care deeply about. If there's ever anything more we can assist with, please give us a call.-The Colonial Metals Group Team
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Denise O.
May 22, 2025
Working with great people.
We have been working with Candace, she has been so helpful she had to recall our shipment due to the death of my sister we weren’t home to receive it. Candace said she would keep us informed and let us know when it could be shipped again, and she did. It is so wonderful to work with a person and a company that really cares and does what they say. Thank you for all the help.
Response from Colonial Metals GroupMay 22, 2025
Hi Denise, Thank you for sharing such a meaningful experience. We’re truly sorry for your loss, and we’re grateful that Candace was able to support you with care and reliability during such a difficult time. Being able to follow through on our word and ensure you felt supported is exactly the kind of experience we hope to provide to everyone we work with. It means a great deal to hear that our team made a difference when it mattered most. Should you need anything in the future, please know we’re always just a call away. -The Colonial Metals Group Team
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Cheryl
May 22, 2025
Great Service
Zach and Candace were great appreciate the time they spent with us setting up our new account. Look forward to working with them in the coming future.
Response from Colonial Metals GroupMay 22, 2025
Thank you for your kind words. We’re glad to hear that Zach and Candace made the time you spent setting up your new account a positive experience. It’s always our goal to make the process smooth, and we’re happy to know you felt well taken care of. We look forward to working with you again soon and are here whenever you need us. -The Colonial Metals Group Team
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