Colonial Metals GroupReviews of colonialmetalsgroup.com

I made a cash purchase back in May and was informed that the metals would be delayed. Throughout the process, the team kept me updated at every step. Despite the shipping delay, I’m happy to say my metals have now been delivered exactly as expected. I really appreciated how well they communicated and followed through.

We purchased precious metals in February and were told that it would take 8-12 weeks to arrive. That was on February 28, 2025. It is now July 14, 2025 and we have yet to receive anything from them. My calls go unanswered. I also rolled over some of my IRA and the trust company said that they did NOT receive all of the metals from them. I chose their company because they were recommended by a friend. UPDATE. AUGUST 6, 2025 Joe from Colonial Metals called after I contacted Tish, the lady that was handling my IRA. He gave me a date that my metals would be shipped and said that the guy I was working with was no longer with the company. He did not know why I was told what I was told but we did receive the order and the gold IRA is confirmed with both Colonial Metals and the storage company.

I had a good experience working with Colonial. Everyone I talked to was friendly and helpful. This isn’t my first time buying precious metals, but I really liked how clearly everything was explained. They took the time to go over the details and made sure I understood what I was getting. It felt honest and easy to follow, without any pressure. I’d definitely recommend them to anyone thinking about buying.