Coastal Moving ServicesReviews of coastalmovingservices.com

I had the worst moving experience imaginable with this company ref Job Number C7216102, and the businesses they outsourced the work to (never told me they were brokers and after accepting contract, they were going to outsource the work to others and be at their mercy). From start to finish, it was a nightmare marked by unprofessionalism, lack of communication, unexpected additional costs that were already included in the quote (four days before pick up date, same date of pickup date and same day of delivery date), unreasonable payment mode at time of delivery by demanding cash, or US Postal Money orders only, no personal check, no bank certified check, or credit card, and utterly disregard to my damage/missing claim which was completely ignored and not answered to as of this writing. What was supposed to be a $6,000.49 move ballooned to $12,826.99 with an almost 100% detail inventory list, with quantities and sizes. When I contacted Aiden Morris at Coastal Moving Services (a person that told me that he was giving me his direct cell phone number to call him with any issues) to inform him of all the additional money I was asked to pay, he hung up the call while I was talking. Didn’t pick up the phone after several tries. The Coastal Moving Services customer service person that informed me that I needed to pay more (4 days before pickup) because of the number of items I was moving even though I provided a very detail inventory list (and provided the list to this person also edited with less items than the 1st list), said that I should have known how moves are handled. They also missed the contracted delivery date by almost two weeks. I am 70 years old, moved alone to a state I never been to and trusted and confided on this company to help my move easier and at a reasonable cost. Coastal Moving Services did the opposite-nightmare. No respect, dishonest, complete disregard for customer satisfaction and complete disregard to the human condition. Save yourself the stress and money, please use any other moving service but this one. I wish I had. You have been warned!

Effort in explaining the process and what it entailed.

I recently used Coastal Moving Services (working with their subcontractor Loadlan LLC) for a cross-country move, and it was hands down the worst moving experience I've ever had. This company should come with a warning label. What Went Wrong: CREW DRINKING ON THE JOB: The moving crew was literally drinking beer while handling my belongings. When I confronted the foreman about this completely unprofessional and dangerous behavior, he actually tried to justify it by saying "it gives his crew energy." Absolutely unbelievable and unacceptable. - Massive Property Damage: They damaged approximately 80% of my belongings. This wasn't just minor scuffs - we're talking about extensive damage to furniture, personal items, and valuables that required extensive insurance claims and documentation. - Deceptive Pricing: The final cost was significantly higher than quoted. They hit you with hidden fees and charges that weren't disclosed upfront, turning what seemed like a reasonable estimate into a financial nightmare. The first quote was $ 21K, but it ballooned to $ 38K. - Zero Accountability: Their contract is deliberately written to protect them while leaving you completely vulnerable. They take no responsibility for the damage they cause because their agreement barely holds them accountable for anything. - Complete Lack of Care: It was obvious they had zero respect for my belongings. Items were thrown around, improperly packed, and handled with complete disregard because they knew their contract protected them from consequences. My Recommendation: RUN. Find literally any other moving company. The combination of unprofessional drunk workers, deceptive business practices, and a contract designed to screw you over makes this the worst possible choice for your move. Bottom Line: Coastal Moving Services and Loadlan LLC are in the business of taking your money while destroying your belongings, all while their crews drink beer and laugh about it. The 80% damage rate speaks for itself. You've been warned - choose ANY other company.

Eric really healed me with my move from Denver to Portland. Made it easy and straight forward

Zack was awesome, he worked non stop from the minute he arrived. Zack was able to work with me to ship extra items, and made it work for me when the other moving company could not. I highly recommend Coastal Moving.

Very terrible service. They took almost a month to deliver my stuff. No type of communication plus they hire another company to move the item name Rapid Express Moving which was worse. I dont recommend them at all.

This company clain to be a mover and number rating in moving all lies. I book with coastal mover service then after a month I cancel 3 months before my mover they told me to bad I loose the money 1943.00 because I didn't cancel with in 3 days. I was told I had up to 30 days before money to cancel with a 10 cancelation fee. I contacted BBB then coastal mover told me they would give me 1000.00 back . So I called coastal 2 days later they told me it was a one day offer. I am a 100 percent disabled Veteran and real can't afford to lose 1943.00 but coastal mover don't care. Stay Far Away From This Rip Off Company.

Excellent job and appreciate the great customer service! Will refer you to our friends!