Coastal Moving Services is a moving brokerage with access to teams of moving industry professionals that guarantees the easiest and most affordable relocation possible. We take care of all the research and pre-screening processes to ensure your move is risk-free, efficient, and satisfactory. We strive to be there for you during your move from start to finish and will assist with all aspects of your moving needs.
Coastal Moving Services (coastalmovingservices.com) has 623 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Moving & Storage · Marlton, New Jersey
Excellent
Moving & Storage · Brooklyn, New York
Excellent
Moving & Storage · San Francisco, California
Excellent
Moving & Storage
Excellent
623 approved reviews, newest moderated first
Gary A.
Carlos was right on time and his crew completed the entire job faster than estimated. He was very fair with pricing and his accuracy was right on point. He was kind and listened carefully and understood my goals clearly. He and his crew worked so very hard and were smiles and friendly.
Brad
Misled, lied about pricing, once contract signed they vanish and get their money and left to deal with equally unethical sub contracted moving company. DO NOT USE A BROKER EVER. Pay extra and us a Moving Co that does not use Brokers.
Jayce
Coastal Moving had my home packed in a flash and with a smile! Zack, the driver, was a true pro, as was his team. They also never dropped, dinged or damaged anything while moving it out! That is literally a first for me with moving companies! Job well done sirs.
patti W.
Coastal Moving (look at the BBB complaints) will pull a Bait and Switch operation. They are very nice and will give you a low quote making everything easy but then they turn it over to a subcontractor who (they will blame it on them but CM low-balls the contract to get you to sign and you are stuck) upon moving day, comes in and the price doubles, storage fees double too! Go see the Better Business complaint site and you will see! Horrible!
Michael A.
The crew came in from Denver and were on time. They handled the move quickly and professionally. Eric handled the details and was polite and efficient. This has been the easiest move I have ever experienced and I have moved 10 times.
Ellie L.
Eric in Denver made my move as easy as possible. Careful with my belongings and efficient with his work. Very professional with great attention to detail. Overall great experience!
Clara S.
If I could give 0 stars, I would....On 8/5, I received an estimate for moving and clearly stated I had a 10x15 storage unit with Extra Space Storage. I detailed two pickup locations. I was provided an estimate of around 6k, which is now no longer accessible via the estimate link they provided (very suspicious as though they are hiding their bait and switch scheme) nor will their support team provide me the copy. On 8/13, I had another call with Coastal Moving to finalize inventory and the estimate moved up to $12,796.46. When I had inquired about the increase, I was told that the first estimate did not account for the correct unit cubic sq. ft. on the 10x15 unit, which is the fault of the first associate who assisted me. As I had already paid a deposit of the first estimate which was non refundable at this point (post 72 hours after first estimate), I had no choice but to accept the increase. On 8/17, day of pickup, Loadrans LLLC, the moving company, indicated that the cubic sq. ft. was inaccurate in the 2nd estimate and said they had to yet again increase to $15,332.99. At this point, I am operating on the basis of two inaccurate estimates, however, I had already driven to the storage unit (1.5 hours from where I was located) to meet the movers and movers were already on site and given the timing, I had no choice but to proceed with the new estimate in order to move my belongings timely. On 8/27, the movers claimed I had to pay yet another $2,000 in order for them to switch my belongings to a truck that would fit in my neighborhood, even though the truck they picked up my belongings in would've been the right size. The delivery guys did not wear any uniforms and instead of greeting me, the first thing they said was move your car from the driveway. I was so uncomfortable from the experience and scared of more cost increases, I asked them just to put everything in the garage. That meant that not only did I do all of the boxing and wrapping, but I also had to move all of my furniture and boxes myself in the house. For almost $17,000, I could've bought everything new instead of dealing with this stressful company. Overall, the main root of the issue is the inaccurate estimates in a seemingly bait and switch scheme even though I had disclosed the appropriate storage unit size and I felt pushed into a corner everything they increased the cost. This caused great financial distress due to lack of their estimate transparency, unprofessional staff, and lack of support when the issues were raised. I am now looking into a lawsuit to reclaim my losses seeing as many other customers were similarly impacted.
AD G.
The company is a broker, thus you should do directly to an actual moving company to reduce cost. Take screen shots of your order if you do use them so that you are not accused of user error when they claim to have not received your information. After providing the information twice, the company that showed up estimated an additional 1960.00 for the move using the same information given to coastal twice. The moving company then loaded my things and delivered it the following night when I clearly wanted the same day delivery. On top of being a nighttime delivery they had an additional client items loaded and now I'm missing several items and boxes. A claim has been filed yet no response. The only great service was the vehicle transportation company which did everything they promised.