clubcarwash.comclubcarwash.com is listed under Auto Parts & Wheels in Columbia, Missouri.
clubcarwash.com (clubcarwash.com) has 87 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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87 approved reviews, newest moderated first
shawn C.
Club Car Wash is the worst!! I have had multiple scratches to my vehicle and I reported the damage to them, all they say is their car wash didn't do it and their not responsibly. My girlfriend vehicle had a piece ripped off and they said the same exact thing. Look up Club Car Wash on the better business bureau site and you'll see they have over 200 complaints. Please stay away from this place and tell everyone you know!! Beware Club Car Wash
Chief U.
Avoid this scam at all costs. They have double billed on multiple occasions, never upheld promises to correct or 50% off memberships. Besides cutting corners and not cleaning their lines to where the stale water and mildew in the tanks make you want to vomit when going through the wash. Good luck contacting their support. They push you online, yet never respond to emails or electronic changes. If you do finally get someone on the phone it's clearly a 3rd party who doesn't have a clue. They claim they can't process refunds and for 6 months keep saying they're changing systems. I had multiple vehicles on the plan and have wasted 6 months trying to get away from this shady operation. Finally have gotten BBB involved and had to get my credit card company to put a block on them. AVOID AVOID AVOID.
Pat O.
Had my car washed one Friday,March 7 at club car wash on Crossover Rd, Fayetteville, AR. When I got home and inspected the car, the whole back of the car was filthy. It didn't even look like any water or soap touched it. It was also dirty along the bottom of the car on both sides.
Response from clubcarwash.comAug 4, 2026
Hello Pat, We apologize that we weren't able to get to your message promptly. Please know, we are always happy to offer a complimentary rewash if you’re ever dissatisfied with your initial service during your visit. We hope to have the opportunity to serve you again in the future. Best regards, The Club Car Wash Team
Kathleen M.
Bad ,rude employees.
Response from clubcarwash.comAug 4, 2026
Hello Kathleen, We apologize for the delayed reply, and hope we can still provide assistance. Delivering outstanding service is one of our top priorities and we would like to ensure this is properly addressed. If you'd be willing, please reach out to our Support Team at [email protected] so we can gather further details. Best regards, The Club Car Wash Team
Arnaldo Gil C.
This is my problem, it won't let me cancel online, I no longer live in Texas and it won't let me, they don't have a customer service number. I changed my card so they wouldn't take any more money from me and it didn't help, they charged me again.
Response from clubcarwash.comAug 4, 2026
Hello Arnaldo, We apologize for the delayed reply, and hope we can still provide assistance. Our Customer Service Team is available to assist you at any time at (833) 416-9975 (option 2), and would be happy to help address any concerns you may have. Best regards, The Club Car Wash Team
Greg U.
Moved so cancelled membership on app. Got billed again the next month. Agent says cancelling on app doesn’t work. Said she couldn’t refund money.
Response from clubcarwash.comAug 4, 2026
Hello Greg, We understand some time has passed since your review, but we hope we can still address any remaining concerns you may have. Our team would be happy to assist you further at (833) 416-9975 (option 2). Best regards, The Club Car Wash Team
Good B.
Was a member , canceled. My truck was damaged when the wash malfunctioned and the truck behind me hit my hitch and damaged it. The company responded and stated any truck older than 7 YRS OLD will not be fixed by CLUB CAR WASH. So if you consider this any 2018 or old will not be fixed. I canceled my membership. Such a disingenuous experience with this company the lack of integrity. Poor Business Ethics .
Response from clubcarwash.comAug 4, 2026
Hello, We apologize for the delayed reply, and hope we can still provide assistance. Each claim is carefully reviewed to ensure fairness and accuracy. If you have any questions about our decision, our Claims Team is available at (833) 416-9975 (option 3). We are committed to resolving any outstanding concerns you may have. Best regards, The Club Car Wash Team
Eric R.
They Just opened a new car wash in Eagan Minnesota. Long story short the car wash scratched my car. They will not fix it even though the scratches match the motion of the mitters.