Clocks and ColoursReviews of clocksandcolours.com

Excellent customer service! I have fallen in love with every item I have purchased! Style and quality are unmatched!

Amazing Work and Quality

I ordered a ring for a freinds birthday and he liked it alot. I had to find somethig for my self and bough a ring as well for my collection and plan on buying more from them. I inquired about the military 15% of and they emailed me back in a few minutes. This surprised me since I ordered it around midnight pacific time.

This company uses AI to bombard you with texts of videos with your name super imposed. They also call you to leave voicemails. Kind of annoying, but I figured they were just trying to appear as though they care. When I actually needed help, all you get is continued AI. The AI chatbot said it would send my inquiry to a human to answer, but I didn't hear back from them for over a week. I finally emailed again and received the shortest response that came off as very rude to me, almost as if I was bothering them. Maybe that was just my interpretation, but as someone who works in customer service, I understand the importance of apologizing and appearing kind and thorough. For the price you pay for their jewelry, I felt that was insane. Their earrings also bothered my ears, which is the reason I reached out. I genuinely can't tell if there's something within the metal or if they're just heavy. Though I've worn a lot of heavy earrings for many years, some of which are heavier and never bothered me. They reassured me that the posts were also sterling silver. I haven't tested them, but also haven't worn the earrings since as they really agitated my ears. I'd personally much rather support a small business instead.

Always able to help when i need them!

Super helpful customer service team! They resolved my issue in a fast and professional way. Can't wait to receive the product!!

I ordered on the european website. Ordered 2 rings, they were delivered but i needed them in another size so i returned them for a different size. Upon receiving them back they said i damaged them, which is not possible because i did not wear the rings. I asked for a refund but they offered store credit only. I cannot even buy the rings with the store credit again because my discount was 'used' and they would not give me the discount code again. I never asked for store credit and never used it. I asked them to return the 'damaged' rings i paid for, but they do not answer my mails anymore. 1 month and 5 emails later, still ignoring me. Give me back my money or the rings i paid for. This is unbelievable. The company does not care about Eu customer laws and just ignores when that is pointed out. DO not order here!

If you’re after bold, unique, and rebellious jewellery, Clocks and Colours is the place to go. I’ve purchased a pendant and rings, and I’m beyond impressed. Each piece is rugged, full of character, and tells its own story. The craftsmanship and quality are outstanding, and their customer service is top-notch, quick, helpful and accommodating. Made an exchange quick and stress free, no hassle very receptive and clear on their purpose being customer orientated. Anything going forward I know I can count on the online team to seek customer satisfaction. I’ll definitely be adding more pieces to my collection and highly recommend them to anyone looking for distinctive, meaningful jewellery.