Clocks and ColoursReviews of clocksandcolours.com

I had ordered a bracelet from the online store. On arrival when I tried the product on the clasp had broke. I returned the item and awaited for my refund. Richard was handling my order and was very supportive and kept me updated on the process of receiving my item and processing the refund. It was a very speedy and simple process. My refund was credited back to my card within 48 hours - fantastic service. I bought a new bracelet during that process.

I love the style and quality of the jewelery they sell. Every interaction I've had with ther customer service has been quick and easy. I tell everybody who is looking for jewelery about the brand, and will be ordering more myself in the future.

Beautiful products and excellent customer service! 👍👍 I've now had our (my son and I) rings for a few weeks now. They are beautiful! The detail is awesome and I love the stone. I will definitely be ordering again.

Customer service was very fast and helped me out with my exchange.

Honestly the best company for silver jewellery ever. I’ve been a customer for more than 5 years, and their service and quality of goods never disappoints. I can’t tell you how great this company is, because they keep improving and excelling. If there’s a problem they’ll definitely fix it. If you’re looking for great mens jewellery go no further.

I ordered a Gallant pendent. However, the delivery was delayed. When I raised concern, it was sent again with FedEx. And, I got an empty box. When I contacted customer service again, I was told that they will check with Fedex. FedEx said there was not any tampering , and it was delivered to correct address. This is correct. So it looks like the pendant was never packed in the box. But then, C&C said there is nothing else they can do on their end. So, do they think that I am lying about not receiving the item ? It is so disappointing to see how they judge the customer. I won’t go to this length writing to annoying customer service staffs just to get another piece. What I said I didn't get is what I didn't get. I should have a right to say it. And, why can’t C&C take responsibility of checking their packing system, stocks, etc.? If there was no problem with FedEx, the only place that needs checking is C&C. Instead of doing an internal investigation, I was told again and again “We can’t do anything else on our end”. Now, I am really reluctant to buy or support any startup. Is there anyone from Canada who knows how can I complain to Canadian customer protection or something? I am not sure if I can file a complaint as I am not from Canada. I know that C&C is based in Canada . I can’t give my hard earned money for an empty box and annoying service. I need to follow up. Tks for reading. Be carefuL.

Man, I received the Expanse cuff bracelet a few days ago....IT. IS. AMAZING. The detail and quality of the work by C&C owns the show. This is my 5th piece if you count the bad @ss GETAWAY X BLACK sunglasses. #customerforlife

First purchase and won't be the last! The ring is beautiful. Customer service is friendly even when I bother them about the rewards programs.