ClickUpReviews of clickup.com

Great tool to run your project and task management with a universal calendar feature.

Best time management app

It is a great tool and has better features than any other task management tool I used however, try focusing more on fixing bugs and making features more stable than keep releasing new features and not being able to sustain them. You have simple features that get constant bugs such as logging in using SSO, automation plan getting limited, API calls, webhook system missing out events, etc. Stop neglecting your existing features and try making them 99.99% sustainable before deploying more upgrades and features.

The experience was good for us.

You can reach another level of management with this tool

While I would prefer not to resort to negativity, it's only fair to share my genuine and honest experience with others who might be considering using this service. The primary issue I've experienced pertains to their billing practices. Unbeknownst to me, I was billed for two consecutive years, totaling $450, during which time my account was dormant. It seems there's a lack of transparency when it comes to their auto-renewal system, as I was neither informed about nor consented to these charges. The fact that the account, including its members, were inactive during this period didn't seem to impact their decision to bill me. Upon realizing this, I reached out to their customer service, hoping for some understanding and a fair resolution. Regrettably, this wasn't the case. Despite my efforts to explain the situation, the service team offered no assistance or empathy, firmly stating that my subscription had not been canceled by their system, hence the charges. This experience left me feeling quite frustrated. It's one thing to have a policy, but a company's ability to understand and reasonably accommodate their customers' unique circumstances is, in my opinion, the true testament of their customer service. Sadly, in this case, they fell significantly short. I wish I could offer a more positive review but, under these circumstances, I feel it's important to caution potential users about this potential pitfall. Please ensure you're aware of their auto-renewal policy and monitor your billing closely.

I like this platform, but it seems that ClickUP is going to be too heavy for regular users. I mean, there are a lot of functions and automation features, but if a user wants to use only task management options, they need to navigate through many additional functionalities. It's not good from a UX standpoint. But, overall, I still like this platform. I wish you significant growth, guys!

ClickUp has been a life-changing experience. I was able to scale the business in 2 years to 4x.