ClickUpReviews of clickup.com

Great for small teams or individuals although can be confusing at first. Free plan has almost everything you should need to get started, unless you are a big team.

Like many others, I want Click Up to be better. I like the workflow, features, structure, etc. And I've invested much time setting it up and loading data. BUT IT"S WAAAAY TOOOO SLOOOOW. I re-click hundreds of times during a work session. I wait and wait and wait for screens to fill or change. I make dozens upon dozens of errors in a single work session because of screen fill delays. There is no work around. I've tried re-loading the app or clearing browser before every work session --it seems ok at first but an hour or so later it's back to creeeeeping. I honestly don't think they'll ever fix it. The reputation for being extremely slow and being buggy has been with this app for years. But others like me get sucked in by the features believing it can't be that bad. No, it really is that bad, no joke. Be smarter than me, take this honest review, and do yourself a favor-- start with the premise that any other app you are using can't be worse. It just can't be.

It was a good application in the past, now every new update we have new problems + very bad technical support (that is, if you can reach them) The most recent problem that I encountered: A message demanding renewal of the subscription and preventing us from continuing our work even though I paid the annual subscription only 20 days ago (the payment invoice appears in the previous invoices section as paid) After many attempts to reach technical support, I was forced to pay a monthly subscription again in order for us to complete our work *It is always easy to reach the sales department, but speaking with technical support is almost impossible

It's rare that clickup doesn't have problems. I usually just don't have any problems during the weekend because I don't use it on the weekend. It's extremely bad for software like this to always be down, it fails to save the time, it fails to write comments, it fails to write a description, it fails to change a title, it fails, fails, fails. Not to mention the amount of time it takes to load a task. Even with clickup 3.0 I can't see improvements in performance. Anyway, I use clickup a lot and I'm writing this because I've just lost about 3 hours of work and it's quite tiring.

I hope they fix their buuuuugs! Great tool but the bugs are a headacheeee!

The platform is so slow that is almost unusable. While you do not have more than 10 tasks in a board and no subtasks you can use it (with a bit of patience) but the moment when the board is 20 tasks or more you cant do anything without clicking on any option and waiting 20-30 sec, then you can do your next task. It's beyond me how this has a 3-star rating. We signed up a month ago and were super excited but now I just wanna run back to anything else. Also creating templates and then managing them is hidden all over the place. And we just learned that there is no way to easily export all tasks and subtasks with columns we have created. Export creates unusable excel that you can't use to import your work to any other platform! So be careful when moving to this test it heavily because what i see till now is not a good product. I can go on and on, but i could survive it all just that speed is anywhere close to usable.

I feel compelled to share my experience with ClickUp, and unfortunately, it's not a positive one. After subscribing to their service, I was taken aback when unauthorized charges started appearing on my credit card shortly afterward. It's disheartening to see a company resort to such practices. What's even more concerning is that if you don't catch these charges within 30 days, you're left out of pocket. Their explanations for these charges are far from satisfactory; I was told I had supposedly used an additional seat, which is frankly unfounded and misleading. This sort of approach to billing and customer relations is deeply disappointing. It's crucial for businesses to uphold transparency and respect their clients' financial preferences. While I initially had high hopes for ClickUp, my experience has been marred by these unscrupulous actions.

We bought the supscription because of their newly integrated AI, unfortunately, their AI is extremely basic and not really trained for this application, its basically ChatGPT. After just few hours of using it we realized that and we cancelled our supscription, hoping for a refund. Well, 30 days have passed and we didn't recieve it. After writing an email to their support we were informed that, refunds aren't automatic, rather you have to request a refund. We use tons of supscriptions and cancelled many, this is the first time that we were expected to ask for a refund after cancelling our plan. In the email we were linked to their TOS, and it really does say that you have to apply for a refund. Good UX would notify you about it, but i guess as others here said, cashgrab mentality...