Jason S.
Terrible Customer Service, Good Prices & Online Admin Panel.
Purchased a London based Ts3 Server, best prices along with a quick way to manage the server + automated bot. Shortly after purchase the server became unstable, raised a total of 3 support tickets over 2 weeks, all stated the issue was with their hardware, or that they were "working on a solution" (Without telling me what the problem was) Then the issue reoccurred. Asked them to solve the stability problem before I requested a refund (2 weeks of the above going in circles) to which they replied with "refunded" and INSTANTLY deleted the server, login details, and any record of our service - Didn't give us a chance to make a backup to move to a new host. [Update] Spoke to their live chat (As no sign of refund after 3 business days) & while answering my question was informed I am banned from ever using their services again.
Response from ClanwarzDec 18, 2017
The service became unstable due to the attacks you was receiving. Due to those attacks to your service, it was in our best interest to refund you. Good luck.



