New Y.
Costly return policy...read the fine print before purchasing from this company.
The bike I ordered for my daughter was delivered timely and my daughter loves it. However, I purchased additional pegs for her bike. I did not realize that the bike peg that I ordered did not come as a pair. It was not clear and when I requested a return label City Ground emailed me back stating that I was responsible for both the shipping and restocking fee for a peg. So it would cost me money to make the return and to purchase a second one without a bike purchase would cost me double for the peg with shipping cost. I thought this was unfair and should have been stated more clear for first time BMX bike parents. I decided not to purchase my other daughters bike from them bc of this policy. These bikes cost too much to possible loose so much money on their poor return policy.


