City GroundsReviews of citygrounds.com

Nice parts, good prices.

Ordered a bike a couple weeks ago and I’m very happy with my purchase. It shipped pretty quickly and arrived in excellent condition. Very well packed and protected.

The shipment was unbelievably fast & the bikes were absolutely perfect. We have actually ordered both an 18” & 16” bike for our son & could not be happier with our purchases. City grounds actually had the best price & fastest shipping than several other vendors we looked into. City Grounds also was the only place we could find a 16” BMX bike that did not have a coaster brake. We have gotten compliments on his bike & would recommend City Grounds to anyone! Premium product, fast delivery!

pros: support team worked with me to resend my bike when delivery failed, easy to use site, fast delivery cons: really hard to get in touch with support (only by email and took a few days to hear back), I was not warned about delivery failure and could have EASILY avoided the situation if I had known. PLEASE make it clear to other customers so they can be prepared for delivery

Good customer service

Ordered the wolf stem spacers to match my bikes color scheme, and the baseline 9 1/2" rise handlebars. All parts are as expected. Definitely a company to do business with.

City grounds is always awesome!

Bikes are nice but the customer service is a 1 star. You ask questions and they don’t answer you back. What kind of customer service is that?