City BeautyCity Beauty is a luxury skincare brand passionate about developing products that use clean, research-driven ingredients to target specific aging concerns. Our goal is to help our customers feel empowered, confident, and youthful — so their best selves can shine through.
City Beauty (citybeauty.com) has 2,870 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Kat
Love the City Lips clear gloss. Hydrating and plumping. Can’t live without it. Love the BOGO sales as well, super awesome!!!
Response from City BeautyNov 13, 2025
Thanks so much for your amazing review, Kat. We’re thrilled you’re loving the City Lips Clear and that the BOGO deals have been a hit too — it’s such a great time to stock up on your favorites!
Rozana De C.
Good customer service and i live the clear lipstick
Response from City BeautyNov 13, 2025
Thanks so much for your kind words, Rozana. We’re happy to hear you love City Lips Clear and had a great experience with our customer service team!
Carol
Their lip product does plump your lips, I have thin lips. This works great! I recommend everyone check it out. Lot of other great products here at City Beauty also. Highly recommend!
Response from City BeautyNov 11, 2025
Thank you so much for the glowing review, Carol. We’re thrilled to hear City Beauty’s lip product is working so well for you, and we appreciate you recommending us. Can’t wait for you to try more of our products.
Tammy C.
I have ordered twice from city beauty and found them to be great gifts. I trust in city beauty to be helpful, with there customer service reps. Good products for the money. I will be ordering more from City Beauty. Thanks for helping and reaching out to customers with ordering problems. It is a rare thing for companies these days to take time to communicate with customers. I consider all reps to be my friends. Take time and you may see something you would like to order. Thanks for letting me give my thoughts on this company and there great products. I hope everyone will have a blessed day, and pass a smile along the way.
Response from City BeautyNov 7, 2025
Thank you so much for your kind review, Tammy! We’re so happy to hear you’ve had great experiences with our products and customer service team. Your trust and kind words mean the world to us. Wishing you a beautiful and blessed day!
Laura
This looks nice when you first put it on but it doesn’t really plump my lips or last very long.
Response from City BeautyNov 7, 2025
Hi Laura, we're sorry to hear this! We always want you to love the product, but understand not every product may work for everyone. Our customer support team will be happy to provide tips on how to get the best results using City Lips as well as return instructions if you'd like to take advantage of our 60-day money back guarantee. They can be reached by email at [email protected] or by phone at 1-800-347-1558
Cheri M.
my purchase turned out to be a TRUE TO ITS WORD product! i live in New Zealand so products are more expensive for me so when exchange rates are bad it costs me roughly double.City Beauty lip Gloss has done what it said. it does plump lips up & it certainly does help puff out your upper lip & decrease smoker lines. Im so pleased with it, i hope I can afford to continue it,
Response from City BeautyNov 6, 2025
Thank you so much for sharing your experience, Cheri. We're delighted to hear that you're seeing such great results with City Lips and that it’s lived up to your expectations. We truly appreciate your support all the way from New Zealand and understand how exchange rates can make a difference.
Carla F.
I love the products. They are quality. Customer service is awesome, concerned with your satisfaction.
Response from City BeautyNov 5, 2025
Thank you so much for your kind words, Carla. We’re delighted to hear you love our products and had a great experience with our Customer Service team. Your satisfaction means a lot to us.
vanessa F.
I have been using city lips 💋 for 2 months now and absolutely loved the results I've tried everything from lip balms to Vaseline but your product beets them all hands down .My lips are plump and never dry anymore so thanks guys will be ordering some more in the new year xx
Response from City BeautyNov 5, 2025
Thank you for sharing your experience, Vanessa! We’re so happy to hear how much you’re loving City Lips and seeing such great results. We truly appreciate your support and can’t wait to have you back in the new year.
