City BeautyReviews of citybeauty.com

Response from City BeautyOct 27, 2025

We love hearing this, Deborah. It’s wonderful to know our gloss keeps your lips smooth and hydrated all day long. Sounds like you’ve got your lip care routine perfectly covered. Thank you for sharing the love and for making City Lips part of your everyday essentials!

Response from City BeautyOct 27, 2025

Thank you so much for sharing your experience, Tracey. We’re delighted to hear that City Lips has become your go-to and even helped you move away from balms. It’s wonderful knowing it’s made such a difference in your daily routine. We truly appreciate your support!

Response from City BeautyOct 28, 2025

Hi Joe, We’re sorry to hear the product didn’t meet your expectations. We’d love to learn more so we can assist you further. Our team has reached out to gather a few details, as we couldn’t locate an order under your name. Once we have that info, we’ll be happy to help make this right. Please drop them a reply, and they can be reached by email at [email protected] or by phone at 1-800-347-1558.

Response from City BeautyOct 27, 2025

Thank you for sharing your feedback, Jeanne. While we’re glad you enjoyed the nourishing feel of the gloss, we’re sorry to hear it didn’t provide the level of plumpness you expected. Our customer support team has followed up with tips for achieving optimal results, as well as return options and a partial refund offer. We appreciate the opportunity to make this right and your continued trust in City Beauty.

Response from City BeautyOct 23, 2025

Thank you for sharing your experience, Kerry. We’re sorry to hear the results weren’t what you expected. Our team has been in touch to help clarify pricing and share some tips for best use. We truly value your feedback and hope the suggestions help improve your results.

Response from City BeautyOct 22, 2025

Hi Elke, we’re sorry to hear about your experience and truly understand how frustrating this must have been. This is not the level of service we aim to provide. Our customer support team is already reviewing your case to ensure this issue is fully resolved and that your correct shipping address is confirmed for future orders. Thank you for bringing this to our attention—we appreciate your patience.

Response from City BeautyOct 21, 2025

Hi Debra, we’re so glad to hear that! Thanks for sharing your experience. It’s great knowing City Lips lasts through your day (and your coffee!).

Response from City BeautyOct 21, 2025

That’s amazing to hear, Donise. We love that City Lips has given you such great results. Thanks so much for sharing your experience.