City-discovery.com proposes sightseeing tours, attractions, things to do and excursions worldwide. Book on line Paris tours, Rome tours, and many other destinations, activities, things to do and attractions.
City Discovery (city-discovery.com) has 198 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Trudy P.
We booked 2 trips and both were extremely well organised and good value for money. We ended at Pantheon on Collosseum tour which is a short walk to Trevi Fountain which was well worth the walk. Both guides were extremely helpful and knowledgeable - would definately recommend.
elaine C.
Booked the hotel pickup but couldn't reconfirm the booking as the number only went to an automated service. We had to rush to get to Milan Visitor Centre in time for pickup there. Disappointed as we had paid for this.
Response from City DiscoveryOct 17, 2017
Dear Ms. Elaine Caldwell, Our deepest apologies for the inconvenience. Please note that we have sent you a separate email with subject [TRUSTPILOT REVIEW] ELAI596940 Serravalle Outlet Shopping Tour. Should you have any further concerns please respond using said email thread. Thank you for providing us your feedback as this will help us improve our services. Sincerely, City Discovery - VELTRA Customer Service
Jayne R.
Very good value for money
Darrell P.
Every person should be interested in Pere Lachaise cemetery and the history of Paris thus France. The Knowledgeable tour guide did tell us the true non-political history especially pre and post WW II history. If ever back to Paris, I will take the tour again and spend more time in the cemetery.
Nic
Very upset. Best Price guarantee is not true. We paied more for the 24 hour hop on bus, than the same bus costs for 48 hours in Valencia! Plus, it was the less travelled bus, since it did not offer preferable times to hop on and off. Times were less frequent and ended earlier and started later each day. Their Claim is simply not true.
Response from City DiscoveryOct 16, 2017
Dear Nicole Faupel, Our deepest apologies for the inconvenience kindly note that Best Price Guarantee is reserved for the same activities or products with same inclusions. May we verify if you were referring to NICO598947 Valencia Hop On Hop Off Tour scheduled for October 12, 2017 (Thursday)? Can you kindly clarify if it was the same bus company that was offering the lesser priced ticket for a 48 hour activity (Tour por Valencia ( Viajes Privilege S.L.)? Also if yes, can you show us a picture where it was displayed (inclusion details) and how much so we can try to process a claim? We look forward to your response so we can start working on your feedback. Thank you. Sincerely, City Discovery - VELTRA Customer Service
KerrinG.
Stinksauer!! Zum Hochzeitstag habe ich meinen Eltern eine Reise nach Barcelona geschenkt. Da mein Papa absoluter Fußballfan ist, haben wir über ihr Portal eine Tour durch das Camp Nou Stadion gebucht und natürlich auch direkt bezahlt. Nun stehen meine Eltern vor verschlossenden Türen!!! Die Mitarbeiter lassen Sie nicht rein, sagen sie bräuchten einen Code zum Einscannen. Wir sind allen Anweisungen gefolgt, haben die E-Mail Bestätigung wie gewünscht ausgedruckt. Auf der Mail befindet sich kein Code, kein Anhang, NICHTS. Ende vom Lied ? Der Eintritt musste vor Ort erneut gezahlt werden. Wie siehts mit einer Erstattung aus ??? Können sie sich den Fall bitte angucken ??
Response from City DiscoveryOct 16, 2017
Dear Kerrin G. We are so sorry to hear of what happened. We would like to help you however we need to find your booking so we can check into the matter. Please provide us the following: Name on the booking: VELTRA or City Discovery reference number: Email address on the booking request: If possible also provide us a copy of the voucher that was declined at the door so we can check why this happened. We look forward to your response. Thank you. Sincerely, City Discovery - VELTRA Customer Service
Nader
Eiffel tower visit I was happy with the Eiffel Tower tour which I reserved through city discovery. We didn't have to wait in line to get in and we went in the groups access with private security check and specific elevator lift. The guide was nice and friendly she provided some insight about the city when we were up on the second level.
Geoffrey D.
This was a really great value day trip to not only the Neuschwanstein and Linderhof Castles but included a visit to the beautiful little town of Oberammergau. Some unbelievable scenery with snow capped mountains on the coach ride down through the alps. Excellent guide and driver added to a wonderful outing. The climb to Neuschwanstein is taxing, but well worth the effort.
