Jerome G.
Well worth the cost
Our gondola experience was outstanding. It clearly exceeded our expectations.
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City Discovery (city-discovery.com) has 198 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Jerome G.
Our gondola experience was outstanding. It clearly exceeded our expectations.
Julie M.
This is a really top class facility for visiting The Alhambra without hassle and at your own speed, so you enjoy the parts of these great historic sites that appealed to us best. The slight downside for us (neither of us are technically skilled) is that we both lost the information pages on the i-phones we were given. Such a specially good way of visiting a heavily visited site like the Alhambra!
Eunice F.
I had never booked anything on line before apart from the odd books, so i was a little hesitant in booking my holiday to Berlin for a three day city break. I was looking for 'help' when City Discovery came up on my screen to show me places of interest, some of which i had already chosen . So i ticked off my choices and even paid them online with my card. I was told that i would receive emails with each booking i made. To my relief i did and it gave me the confidence to book other items now on line. All i had to do then was print all i had booked without any worries. So thank you CITY BREAK.
H Lin E.
Hi, Would like to say that we had very good services from the company. Although my friend did not go on the tours due to illness, they were able to cancelled one of their trip and we had our refund promptly from the company. I will certainly be using them again and thanks very much for your help. H Lin Emms
Kathleen K.
We had a great time and the local company they used was excellent. I would recommend City Discovery because we have always been satisfied.
Sandra H.
It was fairly easy to use the site & book our excursion. Everything was great on our tours.
Lydia Q.
It was almost perfect except that I still had to line up since the printed copy still had to be exchanged for a ticket.
Dot R.
Review: When we arrived in Rome we spent most of our first afternoon attempting to FIND the office for City Discovery to redeem our online receipts for the actual pass. While the other hop on/hop off buses are practically on every corner and there are multiple vendors selling tickets at the stops, this company requires you to bring your purchase receipt to their office to redeem. They are EXTREMELY difficult to find. We had to take a city bus to the main city bus terminal (that was an experience as we had just arrived in Rome!) Then find one of the few yellow buses to get on and be taken to the stop over near the Vatican. Received very vague instructions to walk for about a mile from their designated bus stop down into the Vatican area and just "look for the office it's over there" from the driver. NOT AN EASY TASK! Their bus routes are very limited compared to the other hop on/off buses running in Rome which is probably why they give you a city bus pass with this package. We are all very seasoned travelers so while we managed, it really wasn't easy.
Response from City DiscoveryOct 17, 2017
Dear Ms. Dorothy Rincon, Our deepest apologies for the inconvenience. Please note that we have sent you a separate email with subject [TRUSTPILOT REVIEW] DORO596638 Rome and Vatican Omnia Pass with 3 Day Hop On Hop Off Tour. Should you have any further concerns please respond using said email thread. Thank you for providing us your feedback as this will help us improve our services. Sincerely, City Discovery - VELTRA Customer Service