Shop premium cigars, humidors, samplers, pipes, pipe tobacco, and accessories at Cigars International. Huge cigar selection at great prices everyday.
Cigars International (cigarsinternational.com) has 191 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Chris C.
Consistently one of the worst customer experiences I have had across any online vendor. No communication. Multiple times my orders were either cancelled or held without any communication. Advertised items never seem to be in stock either. I am moving on to other companies.
Christopher
Took money off my credit card, never received cigars. RIPOFF
John P.
I have now received two shipments of cigars from CI that were obviously mishandled at some point. One batch (Torano 50 Years) came with a crumbling wrapper. The most recent batch (Victor Sinclair Vintage Select) came with shriveled looking, wrinkled wrapper and an impossible draw. Contacting CI via their website yielded no response whatsoever. Switching to Famous Smokes for my future online purchases. If you want to roll the dice on dried out, mishandled cigars, suit yourself.
Bon H.
Poorly run and poorly managed
Rodney P.
Avoid this company over 13 businesses days still have not received cigars. Shipping from Pennsylvania to South Carolina should not take that long. They blame the USPS but they shipped it via UPS.
JG
I have used JR Cigar in the past and let me tell you, I'll be going with CI from now on. 1: they have a great supply like JR but have way better cigars at better prices. I ordered 10 Macanudo Inspirado for under $3 per cigar. Oh Yes!! 2: they offer a better First Responder discount or which I am 3: they arrived sooner than expected, when does that happen? As well as having a great location in Tampa Bay, which I frequent, with attentive attractive bartenders (I don't drink) that remember your drink when you return. Love these guys, buy from Cigar International J-
Mike L.
I ordered 3 boxes of cigars and added UPS next day delivery. I got my order 1 week later. During my wait - I emailed customer ( no)- service 3 times, asking about the status of my order. No Response!! This company doesn't care about the customers. I will go back to HOLTS, Thompson, Famous smokes or many other online cigar retailers. What a joke!!!! Oh- by the way, have you noticed there are no bad reviews on their website? Buyer Beware****
Richard T.
benn a customer for years and spent thousands. But to get customer services you can`t get through. Was put on hold for 20 minutes three times in a row . Never informed of delays.
