Shop premium cigars, humidors, samplers, pipes, pipe tobacco, and accessories at Cigars International. Huge cigar selection at great prices everyday.
Cigars International (cigarsinternational.com) has 191 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Lynda M.
I have bought the Poor Boy package and been doing so for months but I gotta be honest the ones I got this time have got to be the worse yet. They do not burn evenly. Only on one side. I usually just smoke them and do not say anything but this package was by far the worse ever. May have to find a replacement. However the black ops I ordered this time were great!
Peter B.
What a Unprofessional Company. If you don't read every word of the invoice you will get billed $14.95 per month. The worst! company on the planet. Totally unethical ... I will never purchase anything from them again!I got ripped off for MONTHS!!!!!!!!!
Kasaru
I've attempted to contact them while signed in through their email form almost a dozen times over the last month or so with no response. I've called their customer service line a few times, but the wait time was over half an hour.
doug
After many years of decent service this company is totally rotten,charging for a club un asked for . snotty phone reps. Good bye forever beware of them.
Ronin
I signed up for the cigar of the month club. Everything was great until I started to get billed for one, my order jumped to three. After calling thier customer service, which does not matter what time you call they will make you wait on the line for up to 30 minutes. A recorded voice will tell you they have a high volume of calls and your call will be answered in the order it was received. When they finally do answer, they will get your number so in "case the line gets disconnected" they will call you back. This is not true, I have called three times and waited a ridiculous amount of time to get this squared away..not only have I got disconnected in mid sentence, but they will NEVER call you back when this happens. I have reached out and talked to different agents when I first noticed the charges and before anything had been Mailed out. So now I'm stuck with three different orders of the cigar of month club that I will send back and I will cancel and no longer do business with this company. I will go back and get my cigars at my local cigar shops near my home...
Henry S.
Cigars International has become a scam. When you order cigars online you are automatically enrolled in some scam company to receive magazines or other products that you don't want and didn't order. after I called CI and complained I was taken off the scam list only to order a few months later and again began receiving magazines I did not want! I have friends that had the same thing happen and we are all looking for another company to get our cigars from.
Craig A.
I've been ordering from CI for years and never had a problem, until now. I placed an order on June 12th, and all of a sudden I got 2nd charge on my card for $14.95 for an item labeled "Puro Perks Membership - MEM-CILOYAL-1000". When you click on the item description, there is none. I looked up this Puro Perks separately, and it's some BS monthly discount membership service that apparently CI started racking onto everyone's orders last month, judging from other complaints here. Gonna have to think real hard before I order from CI again. Too bad, they used to be dependable.
T J.
Awful, do not buy anything through this site. No replies to emails or calls. Ordered weeks ago, nothing has shipped.
