Cigars InternationalReviews of cigarsinternational.com

I paid for faster delivery, my order is 4 days late. If you go to one of their stores, there is a big difference between online pricing and in store pricing. The quality of cigars has dropped off as well. Mouse holes, slits, canoes, rolled too tight and won't burn. End caps fall off while you're lighting the cigar. Too many issues for me. They have fallen out of favor as many have noted on here. I'm looking for another company now. Pretty sad really, I have used them for years.

Not the company it use to be. I ordered a S.T. Dupont lighter and CI sent me a defective lighter. After calling to get it replaced, I was told they don't send return shipping labels for lighters and I would have to pay to have the defective lighter shipped back. I don't plan on buying from CI, their sister company Cigarbid.com, or any other company associated with them.

i have ordered for several years from CI. in september, i received several magazines in the mail that i did not order. when i called the magazines, they referred me to a publishing company. when i called the company, i was told that CI had them sent to me as a promotional item. i had the publishing company to stop any magazine orders to be sent to me. i ordered some cigars from CI about a week ago, and today, i got magazines from GQ and Harper's Bazaar. when i called the publishing company, they told me that they had put a stop to sending me magazines per my request in september. they said that CI was responsible for sending them. this is some sort of scam, where the magazines will eventually try to bill you for a subscription that you never ordered. you do not have to pay for a subscription that you did not order, but some people may feel intimitated enough to send money, then they will have a subscription. CI is behind this scam, so beware of this crooked company. no more CI for me!

They installed a pop-up on my computer without my permission and they haven't responded to my request to remove it. I won't do business with them again.

Disgusting company to order. Stay away from this company I paid for 2 to 3 day delivery and was told will take a week. Dr. Hussain

Hey CI customers! Just a heads up to beware of CI signing you up for memberships without your knowledge. I was signed up for their PURO PERKS membership and charged $14.95/month for the last 2 months. I was able to cancel the membership & the Jan 2nd fee but not Dec 1st fee!!!! The customer service rep also REFUSED to forward me to a supervisor! BEWARE OF POOR BUSINESS PRACTICES!!! Here's my CF# CI029840252

Been waiting 2 weeks since i placed my order. They finally called me to do age verification. Still have not received an email about confirmation either. Lets see if i get my cigars

Ordered for years but as I’m reading, the same comments keep popping up. Pay more for quicker delivery but while my bank account shows they got my money, I haven’t received the cigars. In agreement with others, going elsewhere. Customer Service is a phase realized there anymore. Too bad, used to be a good business