CIBTReviews of cibt.com

Getting my visa for Sri Lanka was very easy and quick. 12 out of 10 for that experience. Staff helpful and well informed. Not so getting my visa for India. I cannot get a response for why my photo has been rejected 7 times in the last week despite being identical to my passport photo. Not the service I received for Sri Lanka. -7 out of 10.

Everyone was very helpful and went out of their way to get my questions answered.

First Class through and through. From the first phone call to the last call east time I received direct answers and correct information. Thank You.

I've used CIBT, previously Visa Express for over 20 years. I've never had a bad experience. Very professional and helpful.

They did what they said they would do they got me a Visa and did it in a timely manner great company I will recommend it to my friends and I will use it in the future could not ask for better service

They were efficient and communicative when i needed status on the order. They have a very easy to maneuver website as well!

Using CIBT took away all my frustrations and concern with applying for this visa to Chile. the quantity and type of documents for an Australian traveller are not straight forward

Very opaque pricing policy; negligent and incompetent customer service. Once they cash your money they do not comply with the agreed commercial terms; you apply for a visa in Austria and they ask you to submit/ ship your passport to a consulate in Serbia !!! When you try to get explanation about this, their customer service automatically answers that everyone follows such instructions without any problems; also, your visa agents are not reachable via phone and you get forwarded to consultants based somewhere in South Asia and who are even more helpless (they litterally hang up the phone on your face when they do not have answers). Someone needs to enquire about the fraudsters practices of this company... Avoid wasting your time and money !