Werner S.
See above.
The hearing aids are hard to adjust the settings for different circumstances und then remember the settings, I should have ordered the phone adjustable ones. The right side hearing aid has constant shhhe noise, which is irradiating after a whil. I can not wear them for more than an hour or two. Thanks
Response from ChosgohearingMay 13, 2024
Dear Werner Siegenthaler, Thank you for taking the time to share your feedback with us regarding your experience with our chosgo hearing aids. We sincerely apologize for any inconvenience you have encountered. We understand your frustration with adjusting the settings and experiencing constant noise in the right side hearing aid. Your input is invaluable to us, and we are committed to addressing these issues promptly to ensure a better experience for you and our other customers. Please rest assured that we are actively working on solutions to improve the functionality and comfort of our products. We appreciate your patience and understanding as we strive to meet your expectations. If you have any further concerns or questions, please do not hesitate to reach out to us directly. Your satisfaction is our priority, and we are here to assist you in any way we can. Thank you again for bringing these matters to our attention. Warm regards, Chosgo Customer Support Team




