Glenda P.
I need to return them for a refund
I need to return them for a refund. They don’t fit my ears which are small. They may be good for others just bad for me.

1、45 Days Free Trial!2、1-Year Manufacturer's Warranty!3、Get the Trade-In Privilege!Welcome to CHOSGO Best OTC hearing aids for seniors. Discover advanced Rechargeable hearing aids, Bluetooth hearing aids, CIC hearing aid, BTE hearing aid, Provide OEM/ODM service, Find the perfect hearing solution.
Chosgohearing (chosgohearing.com) has 442 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Glenda P.
I need to return them for a refund. They don’t fit my ears which are small. They may be good for others just bad for me.
Lorna
Information inadequate
Gerald A.
I really like the hearing aids but, the charging station only works for one hearing aid now after three months of use.
Response from ChosgohearingJun 25, 2025
Hello Gerald We have communicated with you in your email. Please reply to us as soon as possible and we will replace your left hearing aid for free.Thank you for your support. CHOSGO SUPPORT TEAM
kevin K.
within a few weeks of receiving hearing aids in Feb the left ear power light sporadically stopped lighting up so can not check its turned on visual , have to put left side on ear and listen for beeps , still functions but stopping me from ordering more , requested help and was told i could up grade , and then some of communications got lost in spam , having further issues starting the week of April 14 , found my review in spam and have had several more communication emails with ChosgoHearing but still have not gotten a warranty started seems do to communication issues and missing info , the right ear hearing aid has complete stopped working this week also now ,so restarting trying to get warranty issues prosses going again today and upgraded my review to 2 stars but i have to see how the prosses goes now but could become a 5 star rating ?? i just did not think to check my spam so some of fault is mines but will still have to see how warranty prosses goes . really missing hearing aids , and if nothing else i have learned a lot really like having controls on hearing aids .
Response from ChosgohearingApr 16, 2025
I received your comments about your dissatisfaction with the product and the reply email. 1. After checking, I found that you sent me an email on March 6. I replied to you immediately on March 6. At the same time, I sent you another email on March 7 to ask if you received the message, and left you a message in the online chat. But I didn't receive your reply. So we didn't delay replying to you. 2. If there is a problem with the product, you can contact us and we can replace it with a new one for free. But you expressed that you want to buy two more sets. I recommend you an upgraded product with better quality, but it all depends on your decision, not to force you to buy it. I hope you can reply to us after receiving the email, and we can provide you with service and solve problems at any time. Chosgo support team
Rob
Very poor streaming app. Functioning of hearing aids very erratic
Franz L.
I've had problems with the hearing aid and requested to return the hearing aids but I could not get any assistance.
Response from ChosgohearingFeb 19, 2025
Sorry you encountered some problems. We have sent you four reply emails on December 4, 24, December 8, 24, December 18, 24, and December 25, 24. However, except for the reply to the December 4 email, you have not responded to the other emails. We have provided you with the RMA code and return address, and we have completed the refund for you. Please return the product to us in time. Thank you again
Dennis S.
increase the durability of the tube and receiver part I have had 6 fail
Joe C.
These are low grade hearing aids. They only work about 50% of the time and act like they are plugged with wax but it’s actually not pluggable. We have to order special batteries as the ones at the walmart and your local stores dont work in the hearing aids.