ChiquelReviews of chiquel.com

Woke up this morning excited to receive my first wig from Chiquel, and it did not disappoint. Can’t wait to buy another.

I was hesitant at first cause it’s difficult to buy without seeing but after my consultation with Erica I felt comfortable with the Chiquel team to buy my first wig and I love it!

The wigs are not what the picture shows or what the girl displays on her head on YouTube. It took forever to finally get it only to have to send it back. It was made cheaply and as far as customer service they don't care about helping you get things resolved. I returned it 2 weeks ago and still nothing of my refund of 175.00 that they owe me. My next step is BBB and then I'll go from there. Don't order unless you like cheaply made items and are willing to fight for your money to be returned to you. Sad a company can treat a customer so poorly. I definitely will look up complaints on companies I order from this point on. Now to put complaint in to BBB....just beware of what you order and from who....always look up reviews and complaints. As for me I'll take all the steps I need to get my 175.00 dollars back. The wig was sent back as I was told in perfect condition never used because it looked hideous and I'm still waiting for answers.... this place is a total joke. They finally received my wig and now they don't tell you this so beware its a scam they won't give me my cash back to my account says it's a wig that was on sale so they can only give me a store credit. They don't tell you this when you buy it AT ALL.... They tell you you get your refund as long as the wig is returned in perfect condition which it was. I would definitely do your research before you buy from them. Sad they don't take care of there customers and would think I would want to buy anything else from them after this experience.. as for YOUR REPLY my issue isn't about me sending the wig back and having to supply you with that info which I do still have from the post office..... It's not my job to do the work for you. My issues with you is the fact you don't let people know before They buy something that's marked as on sale that they can't get there money back? I don't want a store credit to buy a poor quality wig. You don't state that on your page which I'm sure you will now. It states as long as the wig is in perfect condition you will refund the money and that you didn't. I don't want a credit to your store I want my 175.00 cash back.

Great experience. Thoughtful customer service. Great products! You have my customer loyalty for future purchases- why shop anywhere else? ❤️

Loved working with Chiquel ill definitely be back! Best in the business

I had an amazing experience and am very grateful for the excellent customer service and support I received when selecting and buying my toppers. The support team was always there to help with any question about products and shipping with quick and helpful replies. I needed to have the products shipped internationally via a specific courier and they were happy to help.. I am so thrilled with my purchases and experience with this company and cannot recommend them enough.

Chiquel has a great selection with high quality items and wonderful/prompt customer support! Staff is so knowledgeable and helpful and creates such and positive, encouraging and comfortable environment. Best company around to order any alternative hair from in my opinion!

My daughter has a real lack of hair problem and has had to overcome the discomfort of wearing wigs. Chiquel has been very beneficial in her journey the last few years. We have ordered a number of styles until she found a couple that she is very comfortable with and she is now becoming a bit more adventurous. Both her orders and my own experience in dealing with Chiquel has always been very positive. Their response time to any questions is always immediate and positive. No complaints at all.