Chinese LaundryReviews of chineselaundry.com

I use to always purchase chinese laundry shoes years ago and was always satisfied. But now I've noticed the quality went down and the prices went up. I just ordered three pairs of shoes and I'm returning two. Their shoes use to be true to size, but not anymore. I'm a petite woman and I have small ankles. I use to like chinese laundry because the shoes would fit me perfectly. Now they all fit too big! They are not even comfortable shoes. The pair that I'm keeping are slightly big but I will try to work with those( and I went down a half size). This is the last time I'm ordering from chinese laundry. The shoes no longer fit my small feet. I am not satisfied. I gave it one star because the the quality and cut are not how they use to be and now I have to take the time and send the shoes back. What a waste!

I Love All My Quality Heels I've Purchased!!!

There were no problems with this transaction.

I love Chinese Laundry shoes..I had a little hiccup, but, these guys are great!! I recommend ordering from Chinese Laundry to everyone...

These shoes are beautiful!!!

I purchased a pair of shoes and was sent an email saying that the order was cancelled with no explanation. When I called to find out why, I was told that it was 'probably' out of stock although it was still listed on the website as available. When I pressed for a definitive explanation the 'customer service' rep became annoyed and acted like it was too much trouble to find out why my order was cancelled. he rushed me off the phone and said he would call me back but of course he never did. Although some of their shoes are nice I have decided never to purchase from them again nor allow my daughter to do so. I have found them to be rude and unresponsive and they have just lost two customers.

I love chinses luandry wedges there comfortable and very nice ;) they send you exact what you want would nt change this brand for nothinh really recommend yall to buy shoes from here I give it 5 stars;)

I recently purchased the Laurel bootie in the nude color. They are very cute, however not comfortable at all. They are also somewhat difficult to walk in, and I'm no stranger to high shoes. i wish the shoes had a little more cushion to them