Chill ChairReviews of chillchair.com

I had great response to an issue with my chill chair! Promp reply and resolution ‘

Amazing so pleased took 2 min to build and for a 12 hour office day makes it so much better

Amazing customer service. They helped me with a problem as swiftly as possible. The actual sole mate foot massager is fantastic. Anyone who comes to my house is so jealous. It was a big treat to myself and worth every penny as it makes me stop and take time for myself. Super impressed with everything.

I absolutely love my Chill Chair. I recently went fully remote and decided to invest in something I’d be sitting in all day, and it was completely worth it. The chair is comfortable and durable. But the massage feature is unbelievable. I honestly cannot believe how strong and effective it is. Best upgrade I’ve made to my home office. Also, I had a question and their customer service was great. Super responsive and helpful. Thank you to Rey and Jemriel!

I bought the sole mate for exactly as they advertised, all the others look terrible and you have to hide away when not using or cables everywhere. My partner made fun of me for ordering a foot massage as I’m barely 40! Guess who uses it way more than I do?? I was worried that not being plugged into a wall would mean no where near enough strength to actually work. I was wrong. The battery lasts way longer than I expected and I love the air cushions when they squeeze your feet. We had a small issue with it when it first arrived but Customer Service (Angel and Rey) could not have responded quicker with some quick fix options and resolved the issues almost immediately. Customer Service has been lost in so many companies over the years, but I would put these guys up there with the best.

I had a genuinely impressive experience with Chill Chair. The Sole Mate is clearly a high-quality, well-designed, and very powerful product. It just wasn’t the right fit for me personally. That put me in a position to test something most people never think about until they need it: their return policy. And they absolutely stand behind it. Customer service was responsive, kind, and professional from the start. There was no pushback, no friction, and no attempt to make the process difficult. They paid shipping both ways, provided clear instructions, and processed my refund immediately once FedEx confirmed pickup. That level of trust and efficiency is rare. While the product itself wasn’t a match for my preferences, I wouldn’t hesitate to recommend it to my friends and family. If you like intense foot massages, this is for YOU. Five stars for integrity and service.

The team was prompt and professional in handling my needs. Reliable return policies and efficient handling of my needs.

Cleo was very helpful, fast responding and went the extra mile helping me