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Child Universe Reviews | Read Customer Reviews of child-universe.com

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Events & Entertainment
Children's Entertainment
Child Universe

Child UniverseReviews of child-universe.com

3.2127 reviews
Children's Entertainment

Child Universe3.2

Reviews127 About Contact

Overall score

3.2 out of 5

Average

Average of 127 reviews

Distribution

5★46%
4★6%
3★5%
2★5%
1★38%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(484) 510-1185
child-universe.com
[email protected]

About Child Universe

Today, we aim to create a whole universe of unique products for kids. We craft wooden toys for kids, Montessori furniture, and décor pieces that promote independence, motivate, and shape the minds of their owners. Despite the ongoing war, we continue to work and grow together. We have a deep-rooted passion for what we do that keeps us sane, inspired, and strong to combat the challenges ahead

Child Universe (child-universe.com) has 127 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.

Also known as: child-universe.com
Website: child-universe.com
Category: Children's Entertainment
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 60% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Child Universe reviews

127 approved reviews, newest moderated first

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Zariful
Jul 23, 2025
Good communication and followed through…
Good communication and followed through on their word
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Susan C.
Jul 16, 2025
I ordered the wooden name puzzle and…
I ordered the wooden name puzzle and never received nor notification that it had been shipped to the address for the registry. I went online to track the item and got a message "cancelled, not needed". I emailed and asked what that meant and received no reply. Can you tell me the status of that order and if I have been credited for the order.
Response from Child UniverseJul 20, 2025
Dear Susan Campbell, We truly appreciate you taking the time to share your thoughts. We’ve reached out to you via email to help resolve the issue you mentioned. When you have a moment, please check your inbox. Ensuring your satisfaction is very important to us. Kindest regards, Pavel Customer Care Manager, Child Universe
Report
Gregg K.
Jul 8, 2025
I never received my order
I never received my order. Which i made almost a month ago. I called phone number listed on website so many times and get either no connection at all or a message saying cell subscriber is unavailable. I sent 4-5 emails so far and no response. I will have to decline payment on my credit card. Ridiculous.
Response from Child UniverseJul 10, 2025
Dear Gregg Kronenberger, Thank you very much for sharing your feedback with us. We have sent you an email to discuss your concerns and would appreciate it if you could take a moment to check your inbox. Your satisfaction is very important to us, and we are fully committed to assisting you and resolving any issues. Warmest regards, Pavel, Child Universe Customer Care Manager
Report
Kelly B.
May 6, 2025
Great customer service.
The order did take a while but the customer service is great. I did have an issue with my order but they were very responsive and helpful.
Response from Child UniverseMay 12, 2025
Dear Kelly Ballard, Thank you for providing your feedback. We have reached out to you via email to address your concerns. Kindly take a moment to check your inbox. Your satisfaction is our top priority, and we are dedicated to resolving this matter for you. Warmest regards, Pavel, Child Universe Customer Care Manager
Report
Mary G.
Apr 16, 2025
The product itself is high quality but…
The product itself is high quality but takes quite a while to arrive. I was not in a hurry to receive my name board but people need to be aware that it will be a long wait.
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Kellie F.
Apr 3, 2025
Great customer service!
My product was received broken during the shipping process, as can happen, but child universe was quick to correct the problem and send out a replacement. The communication to get that done was excellent!
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megan
Mar 11, 2025
helpful customer service
I received responsive customer service when I inquired about the shipment and delivery status of my order.
Response from Child UniverseMar 12, 2025
Dear Megan Lloyd, Thank you for providing your feedback. We have reached out to you via email to address your concerns. Kindly take a moment to check your inbox. Your satisfaction is our top priority, and we are dedicated to resolving this matter for you. Warmest regards, Pavel, Child Universe Customer Care Manager
Report
Shelby K.
Mar 7, 2025
Our puzzle turned out great!
Our puzzle turned out great! My godson loved it and plays with it all the time!
Report

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