Child UniverseReviews of child-universe.com

Product exactly as expected. Great customer service.

Ordered for a first birthday gift and the parents and everyone else at the party loved the personalization!

I found this company from Etsy website. And found the beautifully crafted puzzles . I ordered one for my friend’s new born grandson. This gift arrived very timely and in great package condition. I am going to send it to my friend tomorrow. I am excited to see their response. Because this is a very special and unique gift specially made for the new born baby, which cannot be found anywhere in this city. Thank you.

Even though shipping to the United States may take a while, just trust the process because once the product gets to you, it’s worth it!

I have not received my item that was ordered December 5th with express shipping for a Christmas gift. Currently it’s estimated to be delivered on January 6.

Love this puzzle! We have one for each of our children. They’re made well and adorable!!!

Lovely people in customer service who helped me out when my order was slow to arrive. I ordered from this company on Etsy in first week of September and just received the items in first week of November. I was concerned about where the items were and why I didn't have them. The company told me that the delivery company needed my telephone number to process the delivery. So I gave it but was a bit uneasy as I didn't feel this was usual...but then I hadn't ordered handmade products from small businesses in Ukraine before. After this the products were still slow to arrive and I didn't have any updates of delivery dates on Etsy. So I raised a concern on Etsy and was given a refund in seconds when I hadn't asked for a refund but had asked for delivery. Child Universe contacted me and told me my items were a few days away. They were delivered soon after that contact. Child Universe insisted I keep the products and the refund. So grateful as I have no idea how to return a refund!?! And I don't want to return the products as I am happy with the quality and intend to give them as Christmas gifts.

The puzzle arrived safely. It is very well made and very attractive. The delivery took a bit longer than I expected, however considering that it was made in the Ukranine, I think that it was fine. Honestly, when I first started the order I was surprised to learn that it was coming from the Ukraine. A couple questions I had were answered promptly. I am happy to able to help someone in the Ukraine continue their business!