Coleen D.
Well packaged
The food arrived well frozen with no leakage
Response from Chi DogMay 17, 2024
Thank you for the kind review. We work hard to make sure your order arrives promptly. We appreciate your business.

ChiDog is a different kind of fresh food. Not only is it prepared with fresh human grade meats, fresh veggies and whole grains, but it’s made to nourish each dog’s personal Element. Based on Eastern Medicine philosophies, ChiDog’s founders are practicing veterinarians who have seen the positive benefits that personalized Food Therapy can have on our cherished four-legged family members.
Chi Dog (chidog.com) has 863 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Coleen D.
The food arrived well frozen with no leakage
Response from Chi DogMay 17, 2024
Thank you for the kind review. We work hard to make sure your order arrives promptly. We appreciate your business.
Tiffany P.
My dogs CRAVE this food. I love the helpful guide book on serving sizes and transitioning. The packaging is impressive. LOVE LOVE LOVE all of it!
Response from Chi DogMay 17, 2024
Hello Tiffany, Thank you for taking the time to leave this review. We are happy to hear how much you enjoy Chi Dog for your pup. Please don't hesitate ever to send us any pics of your happy Chi Dog. Best, Chi Dog Team
Jeannette B.
We had a problem with our order, accidentally ordering twice, and the response to our problem was quick and comprehensive. I later had a question about serving the food, and received an answer the same day. My dog also loves the food, and his legs seem stronger already!
Response from Chi DogJun 5, 2024
Hello Jeannette, Thank you for taking the time to leave this review of your experience with Chi Dog and our product. We would love to see some photos of your pup enjoying his Chi Dog if you'd ever like to share them, call/text 856-431-5502 or email [email protected] Thanks, The Chi Dog Team
Deborah M.
Our Frenchie loves the food. We love its fresh and healthy for her. Would like more info about shipping and tracking. we have 4 week subscription, would like the food to arrive a couple days earlier. We would also like to track the product.
Response from Chi DogMay 14, 2024
Hello Deborah, Thank you for taking the time to leave this review. You should receive confirmation and a tracking email when your next order is processed. If you do not receive these emails please reach out to our support line and we will be happy to provide you with the tracking information.
PS
High quality food. My dog loves it. Reliable delivery. Excellent customer service.
Response from Chi DogMay 14, 2024
We are pleased to hear your dog loves their Chi Dog. Thank you for taking the time to leave this review about the product and service. We appreciate you choosing Chi Dog
Dee R.
My dogs love the food and lick their plates clean. This has never happened before! Opportunities: 1. A marking mechanism on the packaging would be helpful to more effectively segment for multiple meals. 2. The site links aren't allowing me to setup an account.
Response from Chi DogMay 14, 2024
Hello Dee, Thank you for your feedback, we will take note. If you need help with accounts or ordering please do not hesitate to reach out to our support lines via Call/text: 856-431-5502 or email [email protected]
Roberta A.
I was referred to Chi Dog by my dog's Veterinarian, Dr. Berg, after my dog had surgery in April. Since then my dog has been eating the food and is enjoying it very much, for which I am forever grateful. (My dog had to lose 2 lbs.) I am now in the process of making arrangements for the Home Cooking. thank you so much for the referral.
Response from Chi DogMay 17, 2024
Hello Roberta, Thank you for leaving such a nice review about your experience with Chi Dog. We are pleased to hear your dog is thriving on his new Chi Dog. Please let us know if you have any home-cooking questions. We would also love to see some pictures of your pup if you have any time to share. Best, The Chi Dog Team
Jennifer M.
Very helpful in the different selections and choices and helping choose food for allergies and conditions. Portions are huge so I feel like I'm getting not only quality food but more bang for my buck as opposed to other ordered foods (I've tried almost all). So far my babies haven't experienced the tummy issues they had when transitioning to any of the other companies foods which is great. The food looks amazing and my picky eater seems to love it.
Response from Chi DogMay 1, 2024
Hello Jennifer, We truly appreciate you taking the time to leave this review of Chi Dog. We love hearing how much your dogs love their new Chi Dog meals. We would love to show your pups off if you want to share their pictures with us.